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"Rooms need update"

"beautiful hotel, proper 5*"

"Excellent service "

"Just sitting in the, gardens shilling out so peaceful."

"No problems for the couple of nights I stayed. Really relaxing, enjoyable, comfortable and welcoming a stay."

"Could do with a tidy up outside . Such a shame as outside has no comparison from outside to inside . "

"Friendly, attentive staff throughout the hotel. Huge choice of breakfast options and excellent quality. Hotel is conveniently placed for city access. We rate this as a great choice for a stay in Chester and will return in the future."

"Stayed here for 2 nights. We had room 8. Very large, spacious room. Some updating could be done, however, everything did the job. Pool was good size and had a small area for toddlers. Only complaint we had was the room was very hot. We stayed during the heatwave, so expected warm weather, but the only opening window was in the bathroom, and upon arrival the towel heater in the bathroom was switched on. If traveling with toddlers please check this, because it is extremely hot and can be a burn risk for little hands. Overall, would stay here again."

"Comfortable bed & little extras such as the iron "