Cuauhtemoc Central Plaza Tours

The receptionist is awsome fast and efficient

The room and the hotel were great, beautiful place. The breakfast buffet was adequate and the restaurant had a very limited menu which actually was also the room service menu. The staff was very friendly but language was a bit of an issue. And the main issue was its location, while relatively close to District One (big shopping and dining area and very upscale), you could access it except via car.

From the moment you step foot into this hotel, you feel transported to a different era. The personal experience with the staff was unlike anything I’ve ever encountered and I’ve stayed at quite a few hotels across the U.S. Their attention to detail, to your needs, and even to your individual preferences is unmatched. Their level of customer service goes above and beyond, and it’s truly a breath of fresh air to see that genuine hospitality still exists. This is the kind of service that should be the standard in U.S.-based hotels, regardless of their size or history.