特里尔-萨尔堡县度假短租

“Best location, beautiful place!”

“Just perfect”

“Fine apartment, centrally located, comfortable enough bed. Had very minimal furnishings (one small lamp next to the bed, with blue light - awful for sleeping; one fan). The check in instructions/photos did not give the right instructions on how to find the lockbox, and I had a long back and forth with the host trying to find it. Because of the lockbox, I just did not feel safe in the space - like anyone else could also have the code and come into the flat.”

“I’m very disappointed with how this whole process has been handled. It started of by never hearing back for the property manager until the morning of my arrival. I had to contact multiple agents from hotels.com. Finally, when I was already 5 hours from my check in, I heard from them and they said the apartment was not available due to a leakage. They provided me an apartment on the second floor and lied to me when they said it was just one set of stair. Picture this, I was with my father on a……

“1. Le scale d’ingresso erano sporche, piene di polvere e di sporcizia di lavorazioni; 2. ⁠nell’appartamento quando siamo arrivati non c’era la carta igienica e neanche una bottiglia d’acqua da bere; 3. ⁠nel bagno c’era un cesto con degli asciugamani sporchi; 4. ⁠e sopratutto, nella camera da letto hanno lasciato la finestra aperta, che non si chiudeva perché rotta. Pertanto abbiamo dovuto dormire con la finestra aperta.”