Egernia Nature Refuge Tours

Great value for money

Good value and excellent position but not having a window was a bit odd. Just a bit claustrophobic.

We were booked for 2 nights. When we entered the room it had a funky smell. The couch and dining chairs were badly stained. Only two other rooms were available to view, we reluctantly took the second room. This room was two floors down, so we lost our view from the balcony and it was sparsely furnished, compared to the original suite - no dining suite and a small table and chair on the balcony. Unforutnately we weren't in a position to find other accomodation. We were very disspointed, however i do want to commend the staff member who dealt with us. She brought us bottled water and snack packs. I met with her the following morning and she promoptly agreed to refund our second night. This was received through expedia 3 days later. I hope they improve, as the location was ideal.