Search Pensions in European Union

"I recently stayed at an H4 Wyndham hotel and unfortunately had a very disappointing experience. While I understand that occasional issues can happen during any stay, what really matters is how the staff handles them—and here, the reception team failed completely. During my stay, I experienced problems like the AC being far too hot and even a temporary lack of water. These things, while inconvenient, could have been manageable if handled professionally. Instead, the reception service was the worst part of my stay. I lost a significant amount of time waiting in long queues at reception, only to receive little to no help once I got there. One of the reception staff members (no one wears name tags, which already says a lot about accountability) was particularly rude and unhelpful. The team repeatedly made promises—such as fixing issues or calling me back—but never followed through. There seems to be a serious lack of communication between departments and an overall lack of willingness to assist guests. Calls to reception often went unanswered and when I did manage to speak to someone, nothing was resolved. Overall, the experience felt disorganized, dismissive, and frustrating. I would not recommend this hotel based on the poor level of customer service alone."

"Hotel facilites are prrtty average. The 'heated' pool was not at all warm, the restaurant food and bar are ok but extremely expensive"

"Overall convenient to the airport and a basic room. I felt some parts of the room were pretty run down and the shower pressure was quite weak. Additional, the bathroom was pretty small. It sufficed for our early morning flight the next day. "

"The airport shuttle runs every 20 minuteshoqever qe ended up waiting at the airport for 30 minutes before being pick up. The hotel is more like a 10 minute drive. The room had tea bags but no coffee. We boomed a large King bed which was excellwnt after a long cruise."

"breakfast was so good, and everything is wonderful. particularly, hotel's location is so convenient and easy to be reached up. stuff were/are so friendly. "

"Great location, stores available with the metro and bus at hand. Staff were extremely helpful. Would definitely stay there again. "

"Lovely hotel in a good location with great staff and breakfast "

"This is a fabulous place to stay. It is a quaint hotel on a small, quiet street. The rooms are cleaned daily with new sheets and towels. I love all of the decoration. It is eclectic just like me. The staff are all wonderful. Christophe keeps everything perfect. Also, the breakfast is amazing! you'll have to see it for yourself. I am returning next year for another 2 weeks in Paris. I will be staying, of course, at the Hotel de Roubaix!"

"No breakfast been ordered."