Fanal Protected Area Tours

Fantastic hotel , rooms were big and very comfortable. Buffet breakfast was very good with plenty of choice and very tasty in all fairness. Plenty of pools so you're not stuck for beds or parasols which is not the case in a lot of hotels. We had a great time on the 'Abba night' we felt it was spot on and well worth the cost, the food was very tasty and the drinks kept flowing the staff didn't hold back fair play👌 My only word of warning is that you pay quite a lot of money to stay at the hotel so I was quite shocked when I realised they were applying a 10% service charge to drinks at the bar, drinks at the poolside and at the pub restaurant, this is something I've never encountered before in a hotel.I raised my issue at the reception desk only to be told I didn't have to pay it if I didn't want to and to tell the staff next time. 10% may not seem a lot but i would've liked to have been made aware there was an option to pay it or not.

Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).

We really enjoyed staying at this hotel - quiet peaceful setting in beautiful gardens. Would definitely return.