Flack Block Tours

After being disappointed with another hotel we moved to the Opus. The staff were fantastic, especially Kaveh. When we shared that we had a poor experience elsewhere he offered to show us a room so we could see the layout, cleanliness, and overall condition of the room. While we worked on trying to cancel our existing reservation, he offered us each a glass of local sparkling rose (surprisingly good btw) to help us relax and feel more welcome in Vancouver. Kaveh continued to check in w us and welcome us back every time we entered the lobby. The other staff were also very friendly and engaging. I’m recommending The Opus to any friend who travel to Vancouver and will stay there my next trip to Vancouver.