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"This was okay. Everyone was super nice at the front desk. The parking situation because of outsiders coming for live music and part of the lot being full of new cars was awful"

"Yes!"

"This hotel is so beautiful. I felt as if I were going back in time. The room was very spacious and full of old-fashioned details that I loved. Definitely want to stay again!"

"Clean room, quick check in "

"Easy accessible,friendly staff"

"Had a great experience at the Courtyard Boston Billerica/Bedford. The staff was incredibly friendly and accommodating from the moment we arrived. They were kind enough to offer us an early check-in, which was amazing and very appreciated. Ironically, we ended up getting stuck at the rental car counter longer than expected and didn’t even need the early check-in after all, but the gesture alone really stood out. Once we arrived, the check-in process was fast, easy, and stress-free. Overall, a really pleasant stay with excellent customer service. The only thing I would change are the beds because that was the most uncomfortable bed I have ever slept in"

"No breakfast somes with the room that is extra so it was not an option"

"Stay for our daughter's nearby graduation. It was perfect. The gentleman in the lobby directed us to great options for food within walking distance. Our short stay let us to new friends and a love of Salem and The Hotel Salem."

"Used condoms found in room. Staff was apologetic. "