“I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026.
The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card.
I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved……
“I stayed at Best Western Hotel from 31 December 2025 to 5 January 2026.
The full amount for the stay was paid during check-in and split 50/50 between myself and my friend. However, on 22 January, I noticed an unauthorized charge of AED 3,033.71 made by the hotel to my card.
I immediately contacted the reception. Unfortunately, the staff member I spoke with was unprofessional and insisted that the booking had not been paid, despite me providing clear proof of payment. The issue was not resolved……
Maryna
