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"One of the best in Xi’An!"

"Love this hotel very nice very clean and its a smokers paradise "

"suite room 후기 입니다. 일단 깨끗합니다. 넓은 방에 장식품들 어지럽게 놓지 않고, 여백미를 잘 살린점도 좋았습니다. 조식도 가격에 비해 너무 좋았구요. 세면대쪽 누수가 있었는데 임시조치이긴 하지만, 빠르게 처리해준것도 마음에 들었습니다.(체크아웃때 사과의 의미로 기념품도 받았습니다 : 책갈피?) 방이 큰데다가, 유리창도 커서 그런지 난방때 온도가 올라가지 않는건 단점입니다. 난방에 대한 대책이 필요하다고 생각합니다. 그리고 제가 조작법을 다 숙지하지 못해서 그런건지, 주요장소(세면대, 화장실, 욕실)가 센서등이라서 자다가 일어나서 화장실이라도 가려면 센서등이 다 작동이 되서 같이 있는 사람이 불편함을 느낄수도 있다는 점도 단점이라 생각합니다. 직원분들 친절했고, 시설 깨끗하고 사소한 단점 가볍게 넘어가니 당연히 10점 숙소 입니다. 재방문할 계획이며, 다음 이용시 suite room을 이용할지는 모르겠지만, 요근래 몇년동안 이용한 호텔중 제일 마음에...

"Great hotel and stands for its five star status for the service, environment and the hospitality. Shower and AC is a bit dated, but service is great!"

"The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour."

"The hotel was clean and comfortable. However, while walking in the halls, elevator, and dining room, there was a constant odor of cigarette smoke."

"Great experience with staying in this hotel, highly recommended."

"The location is excellent and the staff provided great service. "

"The stay was very nice. The hotel is not well versed in English so you may have a little communication issue if you do not know Chinese. There was one Manager, Richard, he was great. He was fluent in English and was always helpful and happy to help and translate. We spoke with him for almost anything we needed during our stay. The breakfast is worth the extra money to get. It was the best breakfast I have had in Southeast Asia. Great food! The hotel is a little further from the sites...