Palaces in Haikou

"Great location and amenities, the best is their show head, feel so relaxed after shower here"

"Clean Room Staff nice"

"Staff in the hotel is friendly and so helpful! But the executive lounge is terrible, not many snacks or drinks. No staff in it for any service, only one check your room number in the entry."

"Our initial room felt quite old, and there was a strong smell of cigarette smoke. It appeared to be coming from another room, as the odour was even more intense in the corridor and near our door. Unfortunately, no action was taken after our first complaint. We were later upgraded to a club floor room, which was an improvement, though still not ideal. The hotel did provide an air purifier at no extra charge following the upgrade, which we appreciated. At times, we experienced long waits for the lift, and the location was not particularly convenient. Overall, we were quite disappointed with our stay and would not choose to return to this hotel."

"The pool is good but the beach is not easy for swimming I have a seaview suite and the view is unforgettable. Concierge and front desk staff very helpfull. This is a peaceful place that I sure wamt to come back again for relaxation. Hotel WiFi a little weak. Better get a data card."

"Top class from top to bottom. Would recommend. "

"International island but very few staff spoke any English. No internet access or WhatsApp connection. The hotel.com messages to the hotel from me, were unavailable to see when on site. Difficult to communicate to staff apart from phone translator!"

"Room was clean; staff was nice. One thing to mention was that they offer breakfast at site if your room includes this amenity. Freshly made breakfast in local cuisine. Very good"

"Fantastic stay. Thank you!"