Best Western Helena/Capitol Hotel

Property class: 2.5

Choose dates to view prices

A casino, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western Helena/Capitol Hotel. The on-site restaurant, Family Roots, offers brunch, lunch, and kids' meals. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a microwave, a chair, and a TV on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(18 reviews)
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 239 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A compact living space with a kitchenette, a dining area with two bar stools, a desk with a chair, and a lamp.

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 460 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(22 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Helena, Best Western Helena/Capitol Hotel is in the city center and near the airport. Montana Historical Society Museum and Holter Museum of Art are cultural highlights, and some of the area's landmarks include Cathedral of St. Helena and Reeder's Alley. Great Northern Carousel and Exploration Works are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowmobiling. Visit our Helena travel guide
Map
1714 11th Ave, Helena, MT, 59601

What's nearby

  • A historic building with a dome and statue, surrounded by mountains and a valley.
    Montana State Capitol
    9 min walk - 0.5 miles
  • A cityscape at dusk with illuminated buildings and a prominent cathedral with two spires. Snow-covered mountains are visible in the background.
    Cathedral of St. Helena
    3 min drive - 1.3 miles
  • Montana Historical Society Museum
    9 min walk - 0.5 miles
  • Holter Museum of Art
    4 min drive - 1.6 miles
  • Original Governor's Mansion
    4 min drive - 1.6 miles

Getting around

  • Helena, MT (HLN-Helena Regional)
    6 min drive

Restaurants

  • McDonald's
    6 min walk
  • Wendy's
    5 min walk
  • Lewis & Clark Brewery & Tap Room
    3 min drive
  • Panera Bread
    3 min walk
  • Dairy Queen
    3 min walk

About this property

Best Western Helena/Capitol Hotel

  • Hotel in the city center, remodeled in 2024
  • You can look forward to a casino, dry cleaning/laundry services, and a bar at Best Western Helena/Capitol Hotel. The on-site restaurant, Family Roots, offers brunch, lunch, and kids' meals. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking and extended parking
    • Full breakfast (surcharge), RV/bus/truck parking, and tour/ticket assistance
    • A TV in the lobby, free newspapers, and concierge services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 106 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with designer toiletries and hair dryers
    • 43-inch flat-screen TVs with premium channels
    • Recycling, coffee/tea makers, and heating

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Frequently asked questions

Is Best Western Helena/Capitol Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Helena/Capitol Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Helena/Capitol Hotel on Oct 30, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Helena/Capitol Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Helena/Capitol Hotel located?

Located in the heart of Helena, this hotel is within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. Cathedral of St. Helena and Holter Museum of Art are also within 2 mi (3 km).

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Reviews

Best Western Helena/Capitol Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, very friendly staff and comfy beds. The room was clean.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was exceedingly nice.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a safe place as a lone traveler
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, super helpful and informative. Wish there was a gym or something though.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept and the rooms were clean.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
In walking distance to the Capitol, hotel was quiet, beds were comfy. Would stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff super friendly and helpful!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, will be back!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction, but my room was exceptionally clean and the front staff was very friendly and helpful.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt reception by staff that honoured our request for first floor room. Easy, accessible and safe parking. Our room was perfect, clean and quiet. Breakfast was typical with fruit, yogurt, coffee and eggs that make up our breakfast. We will return.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the house keepers were very helpful.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a long day of traveling and was greeted by the nicest most helpful front deck staff. His name is Tanner. What a breath of fresh air. Thank you Tanner for making our stay nice and comfortable with your warm welcome after the longest day!!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and comfortable. Breakfast was also nice. Thank you!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though they were severely understaffed- all the staff were incredibly kind and helpful. The room was clean and well made and location was easy to get to next to a lot of food options and major streets.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and very well located, but the facilities need a lift up.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff were super nice and helpful. The restaurant is under renovation, but the free continental was great for not having a kitchen. We will stay there again on our next visit.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant! The family room was perfect!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and eat check in and out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!! Clean rooms. Comfy beds. Easy check in and check out!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were very comfortable, the breakfast was good. Clean space.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Good location close to Capitol Building, shops, restaurants etc.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient. Staff are friendly and willing to accommodate.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Good selection for breakfast,and helpful staff.
Stayed 1 night in Mar 2026