Hells Kitchen Tours

This is my second visit, very good all round, but they ran out of clean free water.

Wonderful place, for people looking to seek a different type of experience, we stayed in the lagoon bubble lodge, lovely view of the lagoon. Monkeys jumping on top in the morning which we were lucky to see as we slept. One of the best pools to swim and relax. Staff and owners very welcoming and helpfull. Lovely facility of boat ride to take you to otherside which by road takes 50 mins. Would definitely recommend to people seeking a luxury outdoor experience.

Staff were exceptional and the villa was really spacious with a lovely pool. Food was OK, not as good as some other resorts of the same star rating. Lots of BBQ options and theme nights. We were AI and had breakfast at the small restaurant in the villa area, which was lovely. Lunch was better at the pool bar - suited our family needs with chips, burgers and pizzas. The villa had a few things that needed fixed and we had to ask for the fridges to be topped up. At dinner it was often a bit chaotic and they ran out of plates or cups. Or tables weren’t set. Little touches that stop it being the level expected from a 5 star resort. The entertainment team was good, with karaoke, acrobats and dancers as part of the evening offering. The main pool was good fun and not too busy. There were plenty sun loungers in the shade at the beach with access to the pool. As a single mum with 3 kids I was frequently asked where my husband was, which didn’t happen in Nairobi or the Masai Mara. The hawkers on the beach were obtrusive and we struggled with getting rid of them. There are organised beach activities with the entertainment team and it would be better to go on them rather than brave the beach yourself if you’re a single woman.