“My experience at the Valada Hotel was very disappointing, mostly due to the poor service from the night desk staff. It started with discovering bed bugs in my first room. I was moved to another room immediately, but that second room had no network or Wi-Fi. When I reported it, the staff member said he would send someone, but no one ever came.
After 45 minutes, I went back to the desk and spoke to the manager, who told me the second room was the only one available. His solution was for me to……
“My experience at the Valada Hotel was very disappointing, mostly due to the poor service from the night desk staff. It started with discovering bed bugs in my first room. I was moved to another room immediately, but that second room had no network or Wi-Fi. When I reported it, the staff member said he would send someone, but no one ever came.
After 45 minutes, I went back to the desk and spoke to the manager, who told me the second room was the only one available. His solution was for me to……
Johnnie