“The Hotel charged me an additional 5 M Ringit per night saying the it was additional state taxes
I felt this was UNETHICAL since the rates include ALL LOCAL TAXES other the authorised Taxes
By right I should be refunded the total amount of 10 M Ringitt charged
Except for the Front Office Manager who was very nice to me when I protested against unfair charge and did his best to salvage The initial charge quoted by the front office staff was but was brought down by him substantially saying……
“the room is very very basic, where there is no hair dryer at the room, but u need to request from the reception. no shower cup provided. if you just only need to a simple stay, then i really recommend this hotel.
this hotel give me such like own house. comfortable environment. the sound insulation is too bad.”