“I booked almost a month ago and when I got there the room had no air conditioning because they were working on it. They didn’t bother calling or texting to let me know, after a whole day of hiking, it was late evening when I was checking in. No other hotels were available, in the area since it was a small town. They had the window open for ventilation and the room was full of bugs and mosquitoes. The walls are paper thin and you can hear even the hanger being placed in the room next door.”