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"The hotel is relatively new so everything was still well maintained. The staff were helpful and the check in and check out process was fuss free. Good sized room and the location was great. "

"Great location and value for money even for only one pax. If the deal is right i will be back again. "

"A gem in Kumamoto. Beautiful property, excellent customer service, easy parking, and modern, clean, well laid out rooms. Attached to a shopping center with lots of shopping and eating options. "

"We all enjoyed the various facilities of the hotel. Especially, the family hot spring became a special time. And there were facilities for children to play, so children also had fun. There were many places around the hotel that were carefully cared for. I recommend it"

"Wonderful location, good amenities. Very clean and hygiene. "

"Friendly staff"

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"I really enjoyed my stay here. The hotel is really close to Beppu station. The room was a comfortable size, especially for a solo traveller. The onsen was the favourite part of my stay. There were several private onsen rooms available on a first come first served basis. The breakfast was buffet style with a variety of Japanese and western options. The staff were very polite and helpful. I would definitely stay here again if I was to come back to Beppu. "