No hot water supply in my room and couldn't fix for the whole night so on the next day we had to walk to another room to have shower. The hotel finally offered 50% discount on our transportation back to Legazpi.
Misibis Bay has improved so much based on previous years customer reviews I read. The staff services , cleanliness and the refreshing smell of the Villa room and all its linens and robes are very soothing . The quiet serene place is pure relaxation. I truly appreciate ALL the staff communication, excellent service in catering to my family private dinner by the beach in celebration of my 50th birthday . All 17 of my family were served with delicious 5 course gourmet plated dinner in a very timely manner , well decorated long table and well mannered staff . I love the huge bonfire wood set up that they surprised me . There are so much excellent things and meaningful experiences we had and would like to share to others so they too would experience the same . I wish to go back to this lovely place and be pampered again . We love you Misibis Bay staff . We are so grateful for the wonderful time and experiences you made us feel so special. It is embedded forever in our memories.
Gemma
2024 年 4 月入住 1 晚
10/10 超赞
RODERICK
与家人出行
2024 年 2 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
some of the amenities/facilities need to improve. the shower for instance. and the water dispensers outside. some of the gym equipment are rusty. but i am nitpicking. the place is great
RODERICK
2024 年 2 月入住 1 晚
10/10 超赞
V Paul,Quincy
与家人出行
2022 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
This was an incredibly beautiful and nice place to stay for our honeymoon! The staff were so friendly and accommodating!
V Paul
2022 年 4 月入住 3 晚
10/10 超赞
Patrick
2022 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Misibis Bay Getaway
We stayed in a Beachfront Villa. The view was nice. Having our own plunge pool made it extra special. The staff went above and beyond to make sure everything was well taken care of.
The food was good, definitely an improvement since our previous visit. We arranged to have a private five course dinner setup by the beach, and the staff delivered above and beyond what I asked for. We opted for early check-out, and the staff offered packed breakfast to go.
There’s plenty to do. We swam by the beach and in their pools, while my partner rented a kayak. They’re repainting the resort and upgrading several facilities at the moment. I am hoping the upgrades are finished by the time of my return.
Overall if was a very pleasant stay. The staff truly made this a memorable visit. Special mention to Melanie at the front office for going above and beyond. Will definitely return.
Patrick
2022 年 2 月入住 1 晚
4/10 很差
Karen Adiel
与家人出行
2021 年 2 月 2 日
不满意:住宿条件和设施,员工和服务
Realty vs. expectations..
I used to love Misibis Bay resort but they failed to meet my expectations this time... e.g. Like some areas are dusty, the tea have molds already. The aircon system in the resto were not working, limited choices of foods, 1-2hours check-in and check-out process are not world class qualities. I understand that during this pandemic, they are understaffed but they can do way better... I hope that on my next visit, the services are already improved..
Karen Adiel
2021 年 1 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2020 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The amenities, location and scenery was spot on as a destination for an out of town vacation. We were lucky because there were very few guests when we were there and we had the place to ourselves. Only downside was the "kakanin" that was offered was limited to "kamote cues" - we were expecting more variety. Also, the corrals around the area used for snorkeling are showing signs of the global warming - like all other corrals in most places.