“Great location for an overnight stop on a long drive. Large clean room and a comfortable bed.
If arriving late (we arrived about 10pm) make sure to message in advance as they will send details on how to get in to the hotel once reception closes. Very easy process!”
“We didn’t end up staying here in the end so I cannot write a review - I found the mis communication from the hotel quite lacking.
We had to pay before we arrived yet we couldn’t check in until 5pm.
The room was not explained to us and as far as we know it was up many stairs which we found with my daughter’s disability quite difficult.
I did enquire about getting refunded but was told that was
Not possible so very disappointing ”
“Although we found some issues with the cleanliness of the beddings and the overall odour of the room, the staff and attendants of the hotel apartelle were very helpful and responsive in resolving the issues. The property was close to many restaurants and attractions in Parmain.”