“Very disappointing experience and far below the standard of hospitality we expected from a five-star hotel.
We paid over ₹20,000 for our stay from August 16–19. I specifically chose Sayaji so my 70-year-old father, 65-year-old mother, and 15-year-old son would be comfortable while I was away.
Around 1:00 AM, my son suffered a severe allergic reaction following what appeared to be a bug/insect bite at the hotel. He has a severe sensitivity to bug bites, and the reaction caused significant health……
“It is centrally located and I was given a large room. The worst part was it had molds and the room outside smelled of ammonia. The breakfast wasn’t great and the was very limited food to eat that did not cater for people from abroad.”
“Horrible Experience....We booked two rooms for 25th Dec in advance. The receptionist Sambit also confirmed the booking at his end. When we reached on the 25th Dec to our shock we came to know there was no booking reserved, when checked with Sambit he conveniently denied any communication but when we showed him our call details he acknowledged he did confirm the booking. They had overbooked the property and we were provided an option to another property which was around 10km away from the……
“This is a nice budget hotel. Although there was issue with lights going out couple of times and u need bucket & a portable heater for shower at night, overall stay was good. It's close to the train station and other attractions. Breakfast is good - chai is excellent. ”