8.6/10 Excellent! (272 reviews)
When we arrived we thought we’d come to the wrong hotel. It was like rolling up to the entrance of an old western motel. A gritty, broken up driveway brought us to the main entrance which had a large plain pond with nothing in it - just an unloved body of water which must have, at one stage, had a welcoming water feature, I assume.
The stairs up to reception were plain concrete with grubby iron handrails. And the reception looked as if we’d arrived at the back entrance- barely any lighting, gloomy and inviting.
The gardens were SO disappointing, bare, neglected and tired. For such a beautiful part of the world , this was so sad to see. None of the little streams or ponds had water in them and the paved pathways all needed regrouping and fixing. The swimming pool was in a terrible state of repair - stained and uninviting. Not at all what a resort pool should look like. The toilets adjacent to the pool were just disgusting - no excuse for them to have been in such a run down, grubby state.
The evening a’la carte dinner was very pleasant and tasty and nicely served- a great selection on the menu and comprehensive wine list. The staff were lovely. Helpful, friendly and attentive.
The setting of the hotel is stunning - on a coconut tree lined beach. The sad thing is this hotel has SO much potential- it just has a tired, neglected air about it and it feels as if what once was a lovely hotel has become unloved, and forgotten about .
Reviewed on Jul 7, 2026