Matorral Beach Tours

First the positives - I was a solo traveller and was delighted with my lovely big airy apartment style accommodation on the quieter side of the 3 storey block. It was very clean and was serviced daily with a built in safe (€2 per day charge to use it!!) Food/drink - poor for a 4 star. I like to explore so opted for Half Board. Breakfast was was the best meal of the day with unlimited juice/smoothies/chilled water. Tea and coffee was dreadful. Felt very put out when on the 4th day of my holiday I was challenged by the waiting staff for taking a glass of water with my evening meal - it had been ok to do so the first 3 nights- I was aware that 'drinks' were not included for half board but it never dawned on me that meant water too! There would be a €2 charge for that!! Red wine was €2.50 a glass and served ice cold (not pleasant) The impression given was that they would prefer you to be all inclusive for an added charge of €15 a day, I am. It a big drinker or eater so all these additional charges would have made my holiday very expensive. I chose to buy my own water from a shop at €0.48 a 1.5litre bottle (but was not allowed to take that into the restaurant) The pools and amenity areas were pleasant and there were ample sunloungers available but a €10 charge for a towel (non refundable) glad I took my own. It all felt a bit penny pinching and behind the times. The staff did their best and were courteous but I don't feel able to recommend the hotel to others.

Not bad, rooms could be much cleaner. Dirty cups in the dining area on clean tables - kind of like when you overfill the dishwasher. But other then that it was fine.

My daughter and I stayed 5 nights. Lovely hotel, just a little soulless- that said, it's spacious and clean. Pool areas were spotless, room cleaned every day, breakfast was full of choice (huge self service buffet), we didn't eat at hotel. Our room and terrace were on ground level and overlooked garden then sea. So peaceful and no one walking past etc. We had hired a car to go out and about but also walked to the Mercadona half hour away, little mini bar fridge in room was used for our drinks and snacks.Our first time on the island, a lovely place to stay.