Morro do Ouro: Tours y Actividades

A equipe do cafe da manha muito simpática assim como uma senhora da recepção. A vista da pousada é maravilhosa o café da manhã é bom, ok. Problemas: alugamos o quarto quádruplo pois estávamos com um bebê de 1 ano e uma criança de 3 anos. Chegamos as 14h e check in é as 15h e atrasou. O pior é que o quarto tinha cheiro forte de mofo , tinha uma parede com mofo aparente. Falamos na recepção e arrumaram um quarto triplo , sem cheiro e paredes mofadas. A piscina é aquecida e a temperatura é ótima. Mas recomendo forte cuidado ao entrar pela escada do lado direito pois tem uma rampa muito íngreme dentro da piscina onque faz as pessoas literalmente caírem. A localização é muito perto da praia de João Fernandes , dá para descer a pé . Para voltar , tem que ter disposição. Pedimos refeição para dois e achamos subdimensionada. Bem pouca mesmo. No mais é uma pousada ok.

Quarto limpo e muito bonito, funcionários atenderam super bem e me responderam rápido! Recomendo demais

This hotel fell short of expectations. It's not a 5-star venue but an old house with accessibility issues. Maintenance problems and limited staff availability left us dissatisfied. The location wasn't as convenient as advertised. Not recommended for short visits or couples. Issues Faced: Pushy Check-in: Manager Paulo tried to upsell a pricier room at check-in, which was uncomfortable. We were just eager to settle in our room. Room Concerns: Standard room lacked windows and garden view. Upgraded room had maintenance issues, noise, and inadequate insulation. Uncomfortable mattresses. Unreliable Breakfast: Daily delays in breakfast delivery. This was especially inconvenient on the day of our departure when I had informed them in advance of my early check-out time. The chef assured me there wouldn't be a problem, but when the morning arrived, there was no one available at the hotel when I needed to leave. Deceptive Practices: Another disappointing aspect of the hotel was the deceptive practices employed by the manager, Paulo. As the hotel is located in a gated community, I sought advice on transportation to the airport. Paulo informed me that calling an Uber was not possible due to the community's rules and offered the hotel's transfer service for a steep price of 250 reales. I ended up getting an uber for less than 70 reales. In conclusion, the hotel didn't meet our expectations. It's not worth a 5-star rating. For a better experience, consider other options.