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The Ritz-Carlton, Astana

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Luxury
5.0 star property
9.8

Exceptional

Luxury retreat in Astana

Stunning city views unfold from the 18th-floor Selfie restaurant with its impressive wine list. The full-service spa offers rejuvenating treatments after exploration. Art Deco elegance extends throughout, from the indoor pool to the health club where guests maintain wellness routines.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (View)

A modern hotel room with a large TV, a sofa, a desk, and a view of the cityscape.

Junior Suite, 1 King Bed (View)

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern dining area with a round table, six chairs, a decorative glass partition, and a view of a cityscape through a large window.

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Carlton Suite, 1 King, Non Smoking (City View)

A hotel room with a bed, a bedside table with a plant, a control panel, and a decorative wall panel.

Carlton Suite, 1 King, Non Smoking (City View)

  • 1668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

A modern living room with a city view, featuring a large chandelier, two sofas, a round coffee table, and wooden side tables.

The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

  • City view
  • 2906 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape.

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the cityscape.

Club Room, 2 Queen Beds, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed, City View

A hotel room with a large bed, a nightstand with a lamp, and a decorative panel on the wall.

Grand Room, 1 King Bed, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Astana, The Ritz-Carlton, Astana is in the city center. Bayterek Tower and Palace of Peace and Reconciliation are notable landmarks, and travelers looking to shop may want to visit Khan Shatyr and Mega Astana Shopping Centre. Looking to enjoy an event or a game? See what's going on at Kazakhstan Central Concert Hall or Astana Arena. Visit our Astana travel guide
Map
16 Dostyk Street, Astana, 010016

What's nearby

  • A cityscape at night with illuminated skyscrapers, a prominent tower, and a well-lit roundabout.
    Bayterek Tower
    5 min walk - 0.3 miles
  • A modern building with a conical roof and a tall antenna, set against a partly cloudy sky.
    Khan Shatyr
    2 min drive - 1.2 miles
  • Parliament of Kazakhstan
    9 min walk - 0.5 miles
  • Kazakhstan Ministry of Foreign Affairs
    10 min walk - 0.6 miles
  • Kazakhstan Central Concert Hall
    10 min walk - 0.6 miles

Getting around

  • Astana Railway Station
    25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    30 min drive

Restaurants

  • Көкtem
    9 min walk
  • Salter’s Fine Meats
    9 min walk
  • Starbucks Reserve
    1 min walk
  • NegroNi
    12 min walk
  • Saksaul
    12 min walk

About this property

The Ritz-Carlton, Astana

  • Luxury hotel near Bayterek Tower
  • Located close to Parliament of Kazakhstan and Kazakhstan Central Concert Hall, The Ritz-Carlton, Astana provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a hot stone massage, a body treatment, and a body wrap at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • An elevator, a porter/bellhop, and tour/ticket assistance
  • Room features
  • All 157 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with designer toiletries and shower/tub combinations
    • TVs with cable channels
    • Recycling, coffee/tea makers, and heating

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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The price is $277
Aug 30 - Aug 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 26,500 for adults and KZT 13,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ozen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (15,070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 26 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 1-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of KZT 80000 per pet (varies based on length of stay)
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for KZT 20000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 26500 for adults and KZT 13250 for children
  • Airport shuttle fee: KZT 30000 per vehicle (one-way)
  • Pet fee: KZT 80000 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 20000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Ritz-Carlton, Astana have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Astana?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Astana on Aug 30, 2026 start from $251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Astana pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of KZT 80000 per pet, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Astana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Astana?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Ritz-Carlton, Astana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 30000 per vehicle applies.

Where is The Ritz-Carlton, Astana located?

Located in Yesil District, this luxury hotel is within a 10-minute walk of Parliament of Kazakhstan and Bayterek Tower. Kazakhstan Central Concert Hall and Kazakhstan Ministry of Foreign Affairs are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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