Penguin Valley Trailhead Tours

This place looked like it hasn't been updated since the 70s. Old fixtures and furniture. Cheap old foam style blankets. Borderline what I would call dirty. Coffee machine had old coffee packet in it. Sheets haphazardly put on the beds in a way that matter me uncertain they were fresh. The window was propped open when we checked in, presumably to air out the room. But it was after dark so when we turned off the lights to go to bed we realized we were sharing the room with a dozen or so flies and had to leave the window open for 20 minutes or so with a phone flashlight on the sill drawing then back outside.

Top notch and amazing

I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.