2/10 Terrible
monte m.
25 may. 2024
No le gustó: Limpieza
Holliday of terror Mother’s Day weekend
Booked our trip for Mother’s Day weekend upon check in the owner approached us checking in which was weird! Ac had been turned up over 80 degrees before check in and froze up. Next day owner turned nest up over 80 again ac froze up the second night two nights ac didn’t work. 3rd day I turned WiFi off and we had cold ac for the rest of the trip so he couldn’t mess with it. Vacasa changed our door code half way into the trip without telling us which was unacceptable! Got locked out of our room till they gave us new code. Then They had Vacassa harass us about parking our boat in the public water in front of the public beach access in no way were we on their docks or anywhere close. Hope you don’t have problems in the afternoon the vacassa that manages the property must close early so your on your own over night. Vacassa terrible customer service and offered nothing for our troubles will never book at palm court again and never through vacassa again!!! Would not recommend at all!!!
monte m.
Se hospedó 3 noches en mayo de 2024