I chose a king room on your website which cost more but received a two queen room when I arrived. Very unsatisfied with your service, and feel that I shouldn’t have to have a confrontation at the hotel of my choice. This has happened several times in the past, and I may try another online service next time.
Matthew
2023 年 8 月入住 1 晚
2/10 糟糕
Brenda
与家人出行, 商务旅客
2023 年 6 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
We showed up and they couldn’t check us in because of their internet. We told them we pay cash and then they said they were overbooked.
Brenda
2023 年 6 月入住 1 晚
10/10 超赞
Kerry Tracy
商务旅客
2022 年 10 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
Kerry Tracy
2022 年 10 月入住 1 晚
4/10 很差
John
与家人出行
2022 年 10 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
Tough times perhaps?
Think the attendant may have been asleep when we checked in. Rang the bell several times. Breakfast bar also no attended and many food items not replenished. Housekeeping just walked into room without knocking finding both by wife and myself not dressed.