Search and Rent Puerto Carrillo Condos

" Amazing Staff Hampered by Significant Management Failures I have mixed feelings about our stay. On one hand, the employees were terrific—hardworking, welcoming, and truly dedicated to service. However, the resort is severely poorly managed. We faced daily shortages of basic essentials: no beach towels, pool chairs, bath towels, or even shampoo. The supply issues extended to the bars and restaurants, which were constantly out of staples like coffee, beer, and specific menu items. The staff does their best, but management is failing to provide them with the tools to run a functional resort. I would not stay here again. "

"Pool and staff are amazing!!"

"The breakfasts were excellent, the rooms and facilities were very clean. All the staff were very helpful especially Jorge. A nice restful place with a beautiful pool."

"This is a gorgeous villa with a wonderful view. Jenny and Alex were great and cooked some lovely meals for us."

"Wonderful staff, even decorated my room for my birthday. Hotel is beautiful, clean, and walking distance to the beach. The pools are lovely, especially the second pool and hot tub."

"Staff is very courteous. Clean room. Beautiful grounds. Expect limited seating around the pool because this area is small. Ocean is a flat 5 minute walk. Restaurant was delicious. Free breakfast with choices was a bonus. This small hotel does everything right."

"The room was nice but dark. I suppose the rooms on the second floor are nicer. The staff didn’t seems to like their job. Or tired of girats maybe. Nice pool area. Note that this is a family hotel. It is not a calm romantic place. Breakfast was poor. I think that americans are the target for this hotel. "

"this hotel was very cute, and staff was very friendly. The only con was the distance from the airport, but that was expected. "

"this resort was amazing!!!"