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Emotions by Hodelpa Puerto Plata

4.0 star property
Stylish hotel on the shore with 3 outdoor swimming pools

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Emotions by Hodelpa Puerto Plata

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
2 bars/lounges, poolside bar, beach bar
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
Reviews
7.8

Good

Popular amenities

  • Restaurant
  • Spa
  • All inclusiveAll inclusiveAll inclusive
  • BarBarBar
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
The price is $118
$152 total
includes taxes & fees
Jun 9 - Jun 10

Explore the area

Map
Playa Dorada, Puerto Plata, 57000
  • Popular LocationPlaya Dorada Golf Course6 min walk
  • Popular LocationPlaya Dorada12 min walk
  • Popular LocationEmbassy of the United States Dominican Republic7 min drive
  • AirportSantiago (STI-Cibao Intl.)93 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

jose
Jun 4, 2024
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Room options

View all photos for Adults Only Jr. Suite 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Jr. Suite 2 Pax

10/10 Exceptional

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 22 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax + 1 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 2 Queen Beds

View all photos for Adults Only Jr. Suite 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Jr. Suite 3 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 22 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax + 2 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax + 3 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax + 3 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Habitacion Superior 1 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 1 Pax + 1 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Adults Only Room 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 1 Pax

9.1/10 Wonderful

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 796 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 3 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Habitacion Superior 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 1 Pax

8.4/10 Very Good

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 1
  • 1 Queen Bed

View all photos for Habitacion Superior 1 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 1 Pax + 2 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 3 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax + 2 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 2 Queen Beds

View all photos for Habitacion Superior 2 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 2 Pax + 1 Chd

10/10 Exceptional

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Family Room 1 Pax + 3 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax + 3 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Swim Out 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 1 Pax

7.9/10 Good

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 796 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 2 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 2 Pax + 2 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Room 4 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 4 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 4 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 4 Pax + 1 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax + 1 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Queen Beds

View all photos for Adults Only Room 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 2 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Room 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 3 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 796 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim Out 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 2 Pax

8.6/10 Very Good

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 2 pax

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 2 pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swim Out 3 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 3 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 796 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Jr. Suite 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Jr. Suite 1 Pax

9.6/10 Exceptional

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • 22 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Family Room 1 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 1 Pax

8.2/10 Very Good

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 1
  • 2 Queen Beds

View all photos for Habitacion Superior 3 Pax +1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 3 Pax +1 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Room 3 Pax + 1 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 3 Pax + 1 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room 3 Pax + 2 Chd

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 3 Pax + 2 Chd

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Family Room 2 Pax

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Coffee/tea maker
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Puerto Plata

Located on the beach, Emotions by Hodelpa Puerto Plata is in Playa Dorada, a neighborhood in Puerto Plata. Malecón De Puerto Plata is a notable landmark, and the area's natural beauty can be seen at Playa Dorada and Cofresi Beach. Traveling with kids? Consider Fun City and Lorilar Ranch. Looking to get your feet wet? Scuba diving, surfing/body boarding and boat tours adventures can be found near the property.
Visit our Puerto Plata travel guideOpens in a new window

What's nearby

  • Playa Dorada Golf Course - 6 min walk
  • Playa Dorada - 12 min walk
  • Embassy of the United States Dominican Republic - 7 min drive
  • Malecón De Puerto Plata - 8 min drive
  • Puerto Plata Cable Car - 9 min drive

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 26 min drive

Restaurants

  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Gran Ventana Beach Bar - ‬7 min walk
  • ‪Le Petit Francois - ‬3 min drive
  • ‪Bohemios Likor Store - ‬5 min drive
  • ‪La Carihuela - ‬6 min drive

About this property

Emotions by Hodelpa Puerto Plata

Upscale family-friendly hotel located in Playa Dorada
Close to Playa Dorada, Emotions by Hodelpa Puerto Plata provides a nightclub, an airport shuttle, and a beach bar. With a white sand beach, sun loungers, and beach volleyball, this hotel is the perfect place to soak up some sun. Indulge in a massage at Evolution Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy onsite activities like windsurfing, archery, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and a children's club (surcharge)
  • Multilingual staff, a 24-hour front desk, and beach towels
  • Massage treatment rooms, luggage storage, and concierge services
  • Guest reviews give good marks for the beach locale and helpful staff
Room features
All 425 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Coffee/tea makers and daily housekeeping

All inclusive details

All-inclusive room rates at Emotions by Hodelpa Puerto Plata are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Amici
  • Bigaro
  • Ergos
  • Lolita
  • Oregano

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property
Emotions Hodelpa Playa Dorada Hotel Puerto Plata
Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions Hodelpa Playa Dorada Puerto Plata
Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel
Hotel Emotions by Hodelpa - Playa Dorada
Emotions Hodelpa Playa Dorada Hotel
Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions by Hodelpa Playa Dorada
Emotions Hodelpa Playa Dorada
Emotions By Hodelpa Dorada

Frequently asked questions

Does Emotions by Hodelpa Puerto Plata have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Emotions by Hodelpa Puerto Plata?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Emotions by Hodelpa Puerto Plata on Jun 9, 2024 start from $118.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emotions by Hodelpa Puerto Plata pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emotions by Hodelpa Puerto Plata?

This property doesn't offer parking.

What time is check-in at Emotions by Hodelpa Puerto Plata?

Check-in start time: 3 PM; Check-in end time: 9:00 AM.

What time is check-out at Emotions by Hodelpa Puerto Plata?

Check-out is at noon.

Does Emotions by Hodelpa Puerto Plata provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Emotions by Hodelpa Puerto Plata?

Some rate plans available at this hotel are all-inclusive.

Where is Emotions by Hodelpa Puerto Plata located?

Nestled on the beach, this Playa Dorada hotel is within a 15-minute walk of Playa Dorada Golf Course and Playa Dorada. Long Beach and Cosita Rica Beach are also within 3 mi (5 km).

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 938 reviews" "
Rating 8 - Good. 230 out of 938 reviews" "
Rating 6 - Okay. 149 out of 938 reviews" "
Rating 4 - Poor. 81 out of 938 reviews" "
Rating 2 - Terrible. 80 out of 938 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

jose

Stayed 2 nights in Jun 2024

2/10 Terrible

belinda, New York

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start. The property looks run down thou the reception area was nice enough. But our room was horrible the shower was broken and clogged, and the water came out to wet the whole bathroom floor so much so that we ended up using a towel. There was no door to the actual bathroom just on the stalls so the smell of whoever was in the bathroom came out to the room. We were 3. Then we try to make a reservation at one of the restaurantes and we are told that there are 3 but because of a holiday and low occupancy there was only 1 open, and it was completely booked. The food at the buffet was not adequate so we went elsewhere to eat. And to put the cherry on top my niece had to purchase a pina-colada (which i have never had to do in ANY other all inclusive hotel, and I have been to many many of them) there was an issue with and that the receipt didn't print so they take her card for like 20 minutes and disappear with it and when they finally came back they charged her twice. We were there only 1 night and 2 days later we are still waiting for the re-imbursement. Don't waste your money it was a total let down and a dive the only thing good was the beautiful beach.
Stayed 1 night in May 2024

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

4/10 Poor

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Francisco

Traveled with family
Liked: Amenities
Young man at the reception, his name is (Manacé) was very unpleasant. He didn’t show any joy or enthusiasm to receiving tourists. All of the opposite, his face was angry and uncomfortable. Most of the stuff except for him was very pleasant and showed great customer service skills.
Stayed 2 nights in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent I really recommend
Stayed 2 nights in May 2024

4/10 Poor

Alexander

Traveled with family
Liked: Cleanliness
Checkw-in was a long process (one hour on a 95 degree day). I asked for two beds instead of one. This request needed to be ok’d by a manager who was nowhere to be found. I couldn’t make a restaurant reservation because I didn’t have room number assigned yet. After having no success getting into any of the three a la carte restaurants, I went to client services and explained what had happened. This got us nowhere, as they were still unable or unwilling to accommodate a table for two in any of the three restaurants.
Stayed 1 night in May 2024

8/10 Good

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property to visit for vacation.
Stayed 2 nights in May 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall friendly and welcoming environment. Great experience and very clean facility.
Stayed 4 nights in May 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like the people. They are friendly and helpful. What I didn't like is that there was some type of mold in the water container of the tea/coffee maker. Also, my jacuzzi didn't work. The plug didn't go down. My room was 13212.
Stayed 3 nights in May 2024

10/10 Excellent

Aldemar Sanchez, Elmhurst

Stayed 4 nights in May 2024

6/10 Okay

Robert

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed here for 3 nights and was not impressed. The resort is very basic and average. The price made sense once I got there and seen what was offered. The food was not good quality at the buffet and the restaurant Oregano was only slightly better. The wait staff was usually pleasant and were quick to notice you sit down and get your drinks. The drinks were super sugary and very limited. Only 1 local beer option and well liquor for the few mixed drinks they make. The room was average and showed many signs of wear and tear. The sheets had some small stains in places and the glass in the shower was not clean. The floor seemed clean and the a/c worked but the remote was a little touchy. The bed was overall pretty comfortable as were the pillows. It downpoured for the second half of my second day there. The entire resort was flooded and the walkways had 6 inches of standing water on them. Its a beach resort so not the biggest problem except for during this rain a friend staying 1 room over had the ceiling in the bathroom start pouring down water. He called the front desk as well as placed a complaint on their website where you can post issue you are having. No on showed up or called him back. The next day we stopped by the front desk, they said they would get someone over there and still no one showed up. I had no hot water in my room on the 3rd night and another friend I was with that was in a different building had no hot water for 2 days with no help from the front desk.
Stayed 3 nights in May 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Need more service on the beach
Stayed 2 nights in May 2024

6/10 Okay

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious but it was a bit musty or humid smelling. Room service was slow so it’s better to go to the buffet.
Stayed 2 nights in May 2024

8/10 Good

Rossana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close so not a lot of walking which was great since I had my elderly mom. Dominican restaurant wasn’t great so we stuck with buffet. Lots of variety. The only thing I would say is the room needed somewhere to sit other than the bed.
Stayed 3 nights in May 2024

10/10 Excellent

Joher Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, we had a pretty good time with our family!
Stayed 2 nights in Apr 2024

6/10 Okay

Anaeli

Stayed 2 nights in Apr 2024

8/10 Good

Cecelia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Melissa Joanna De La

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

ALLYSON, Bayside

Liked: Staff & service
Disliked: Amenities
When I arrived no one greeted me, gave me a welcome drink our helped with my luggage. Check in was very slow. The wifi was not working. The main area to eat was buffet and was mediocre. My adult jr suite was good. Our pool was cloudy. The beach was nice but they had the chairs pretty far from the water. Drinks they only one name brand of alcohol. I asked for a 2hrs extend time cost me $30.00. The employees that worked everywhere besides the front desk were helpful and very nice. But shout out to Chemi who worked in the wine bar not sue what I would have done without him he was AWESOME!
Stayed 3 nights in Apr 2024

6/10 Okay

aihab

Stayed 5 nights in Apr 2024

10/10 Excellent

Milagros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here at emotions. The hotel is beautiful, rooms are spacious and clean! Food was pretty standard but overall expected due to it being “resort food”. I came here for my Babymoon and many of the staff members were super helpful with accommodations and supporting me. Love that everything is walkable and the beach is beautiful! Lots of daily activities and for sure family friendly. I would for sure stay here again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Carmen

Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0