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“Fine”

“只有一樣嘢不好：跟前台說我們的電話壞了到最後一天都還是沒有人來修理”

“Si”

“Fue estresante llegué y tuve que pagar dinero extra, el seguridad no tuve nada de educación la propiedad muy deteriorada en específico las habitaciones sin duda no volvería. ”

“Excelente servicio ”

“Needs better management to pay attention to details. For example, we book two rooms. One room was for 5 people and only one umbrella was found. If you know 5 people are coming common sense is to put more than 1 umbrella. The other room had no umbrella and took over 2 days to get just one. Shower head holder in bathrooms were loose and water was splashing everywhere. Only buffet was available, all restaurants were book for our entire 5 day stay unless we wanted to have dinner after 9pm. ……

“Poor treatment by the staff. Air conditioning and electricity weren’t working in the room, the bartender was terrible and my family and I were ignored by them many times. This is the first time I have an experience like that ”

“Amazing food delicious ”

“Overall, great experience. Staff were very nice. Resort rules can be quite restrictive, We were stopped multiple times due to not having either a bottom or being a little wet to go to the food area. We had sarongs and were pretty much dry. We are in the middle of the beach and pool for goodness sake! The beach and pool were the best parts! ”

“Great location, staff, food, pool and cleanliness only criticisms are there are no food or drinks available at the hotel after 10pm, the water in the shower also was never warm (room 205)”

“this hotel needs work, the room are in bad shape”

“Very good!”

“Excelentes todos 10 de 10”

“Rooms were clean and the bed was very comfy! The staff made the stay much more than expected. They became like family. They were very attentive and patient with us through the language variances. The chef Chickie was excellent and would alter the menu as requested. Anna the housekeeper went beyond to ensure things were cleaned. Moises and Gleni also were over the top in providing the utmost service. The property is not on the beach (they have a shuttle daily) but in a safe area. I would walk……

“Beautiful ”

“Friendly staff and good customer service. Clean room and dinner at restaurant was good. ”

“The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking.”

“A+”

“Un lugar perfecto para combinar descanso, buena atención, bellos paisajes costeros y excelente comida ”