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The Promissory Hotel

2.0 star property
Hotel in Roanoke with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Concerts and live shows, a coffee shop/cafe, and a bar are just a few of the amenities provided at The Promissory Hotel. The on-site Spanish cuisine restaurant, ¡Suerte!, offers lunch and dinner. In addition to a 24-hour gym, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Signature Suite, 1 King Bed with Sofa bed

Floor plan

Signature Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Hair dryer
Detached private bathroom
Daily housekeeping
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Floor plan

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Hair dryer
Detached private bathroom
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

Floor plan

Signature Suite, 1 King Bed with Sofa bed, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Hair dryer
Detached private bathroom
Daily housekeeping
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Roll-in Shower

Floor plan

Premier Suite, 2 Bedrooms, Roll-in Shower

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
2 bedrooms
Hair dryer
Detached private bathroom
Daily housekeeping
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, 2 Bedrooms

Floor plan

Premier Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
2 bedrooms
Hair dryer
Detached private bathroom
Daily housekeeping
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Premier Suite, Multiple Beds | Floor plan

Premier Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
2 bedrooms
Hair dryer
Detached private bathroom
Daily housekeeping
  • 510 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed

Floor plan

Classic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Blackout drapes/curtains
Hair dryer
Detached private bathroom
Daily housekeeping
Laptop-compatible safe
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Floor plan

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Blackout drapes/curtains
Hair dryer
Detached private bathroom
Daily housekeeping
Laptop-compatible safe
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom

Floor plan

Loft, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Hair dryer
Detached private bathroom
Laptop-compatible safe
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Sofa Bed

View all photos for Premier Suite, Multiple Beds

Floor plan

Premier Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
2 bedrooms
Hair dryer
Detached private bathroom
Daily housekeeping
  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Loft, 1 Queen Bed with Sofa bed

Floor plan

Loft, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Hair dryer
Detached private bathroom
Laptop-compatible safe
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite, 1 Queen Bed

Floor plan

Signature Suite, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Hair dryer
Detached private bathroom
Laptop-compatible safe
Daily housekeeping
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
201 S Jefferson St, Roanoke, VA, 24011

What's nearby

  • Roanoke Pinball Museum - 2 min walk - 0.1 miles
  • Center in the Square - 3 min walk - 0.2 miles
  • Taubman Museum of Art - 5 min walk - 0.3 miles
  • Virginia Museum of Transportation - 8 min walk - 0.5 miles
  • Jefferson Center - 12 min walk - 0.7 miles

Getting around

  • Roanoke Station - 3 min walk
  • Roanoke Regional Airport (ROA) - 16 min drive

Restaurants

  • ‪Three Notch'd Craft Kitchen and Brewery - ‬2 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬2 min walk
  • ‪Corned Beef & Co - ‬1 min walk
  • ‪Fortunato - ‬3 min walk
  • ‪Little Green Hive - ‬3 min walk

About this property

The Promissory Hotel

Hotel located in Downtown Roanoke
At The Promissory Hotel, you can look forward to concerts and live shows, a coffee shop/cafe, and a bar. The on-site Spanish cuisine restaurant, ¡Suerte!, offers lunch and dinner. In addition to a 24-hour gym, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • Self parking (surcharge), an elevator, and a 24-hour front desk
  • Smoke-free premises and luggage storage
Room features
All guestrooms at The Promissory Hotel offer comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with hair dryers and shampoo
  • Mini fridges, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ¡Suerte!

Things to do

  • 24-hour gym
  • Concerts/live shows

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (48 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Detached private bathroom
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Frequently asked questions

Is The Promissory Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Promissory Hotel?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at The Promissory Hotel on Jan 4, 2026 start from $184.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for USD 10.00 per night.

What time is check-in at The Promissory Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Promissory Hotel?

Check-out is at 11:00 AM.

Where is The Promissory Hotel located?

Located in Downtown Roanoke, this hotel is steps from Roanoke Pinball Museum, History Museum & Historical Society of Western Virginia, and Science Museum of Western Virginia. Mill Mountain Theater and Harrison Museum of African-American Culture are just steps away. Roanoke Station is only a 3-minute walk.

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