“The hotel is charming and in a lovely setting on the river. It feels like they have recently updated the rooms and bathrooms but the carpets are horrendous. When you walk into the hallways the stains are so bad that I didn't want to stay there and was immediately worried about the rooms. The rooms were nice but with the same terrible carpet. FIrst impressions matter and it is a bad first impression.
The restaurant is wonderful, breakfast was great with views of the river. No elevator to……
“Terrible hotel. This was the worst place I stayed at in France.
The room had a horrible sewage-like smell that seemed to be coming from the ventilation. The towels were old, worn out, and unpleasant to use.
When I tried to take a shower, there was only cold water. I went to reception, and after checking, the receptionist told me everything was fine. The water became slightly warm, but still not warm enough for a comfortable shower. The next morning, there was only cold water again.
The……
“We have stayed here 20 or 30 times and this is the first time I have had to write an average review. Parking was terrific and safe but we were let down by a shabby and shoddy room and shower. The skirting boards were devoid of paint. The furniture was old and tired apart from the bed which was as comfortable as usual. The shower cubicle needed re sealing and the shower head wouldn’t stay up under its own weight. The room was on the first floor and not a patch on the downstairs rooms adjacent to……
“Letto matrimoniale un po' piccolo. Colazione ottima . Personale gentile. Meglio raggiungerlo dalla strada con passaggio a livello e non dal sottopasso della ferroviaria perché troppo basso.”
“What an amazing location. Wish I would have had stayed a few extra days. Great paths to walk in the woods, tennis court, and a pool that is available 24 hours. Room was exactly what we were expecting. Staff very friendly and helpful with any questions about the area.”
“The shower was not hot and it came out rustic and smelly. Breakfast was good and sufficient. Parking was plentiful. The hotel is tired, needs a bit of revamp, more cheerfulness. We found it dark and dingy.”
“The hotel was located right across the street from the station so it was very convenient as we traveled in and out of Rouen by train. The staff was very helpful and showed us how to get to the main attractions. We were upgraded to a larger room and it was great. There was a kettle and free tea bags and instant coffee were provided. Will definitely stay there again next time. ”