Serrano Square Tours

Really liked the hotel with some caveats. The staff is very friendly, the lobby and restaurant area are quite nice and large and location is great. The rooms are large yet very bland in the sense they are overly white and barely decorated. The bathroom was uncomfortable and after showering everything was wet and it smelled of dampness for the rest of the day. Another thing I disliked were the fluorescent, bright lights in the hallways. The light flooded into the room. That's a really easy fix that can make the ambience warmer.

El hotel , en muy buen estado , limpio , el personal , en su mayoría amable , algunos empleados en el counter de recepción no muy capacitados para poder responder educadamente o con tino . En los restaurantes nesecitas un poco más de personal , ya que no se dan abasto cuando están casi al 100% ,regresaría sin duda alguna .