8.4/10 Very Good! (27 reviews)
After recently staying in Toronto for the first time this past May at Loft Suites, I returned for an extended period at Cityplace Suites this time around. I was met with disappointment to begin my trip due to the poor communication that resulted in an unsettling arrival. I would suggest finding any way for your guests to retrieve their room keys that doesn’t involve the worry about stopping by a lockbox located in a convenient store especially if you’re arriving at a late time during the night. It’s a headache for all involved which I hope to see changed in the near future. I was pleased throughout the rest of my stay after the stress of getting in my room passed. The room was clean and smelled fresh, but could definitely use renovations to a few appliances as well as fresh painting throughout the entirety of the room. I did not experience issues with any of the elevators as others have mentioned in their reviews and was completely satisfied with the rest of my stay overall. The location is perfect, the rooms are spacious, and the environment is safe and comforting. With minor changes, I believe this could be a spot that would be beneficial to anyone visiting the Toronto Enteetaonment District especially for a lengthy period.
Reviewed on Sep 24, 2025
