Sortelha Tours

Check-in went smoothly, and the staff were very responsive and helpful throughout the stay. There was an issue with the air conditioning which we were informed of upon arrival, but steps to remedy it were already in place and it was fixed right on schedule, and I was impressed with how communicative about it they were. One thing to note is a staircase right at the entry so be prepared for that if you have a lot of luggage. The apartment itself was clean and spacious. The kitchenette had everything you could need. Location was great, right next to the market. We were able to walk to most areas in the main core within 15 to 20 minutes, though transit stops were just outside, and Uber is actually inexpensive (which we used once coming back from the Ribeira because those hill can be brutal especially after a long day of site seeing). Plenty of restaurants, and cafes, as well as a shopping mall. All in all, I would recommend this property and would absolutely stay again.

Great hotel, the staff is amazing and the location is great in front of the beach.

We wish we had stayed here longer! All the staff at the hotel were lovely and so helpful in every way - they automatically upgraded us to a royal suite at no additional cost and we were amazed by the room and the beautiful view of the Douro river. The in room dining and included breakfast were so delicious and had a lot of variety. Special recognition to Marta for recommending us other cool places to check out for our other stops in Lisbon and Lagos. Would absolutely recommend staying here!