9.6/10 Exceptional! (35 reviews)
This was a lovely, luxurious place to stay. Truly a 5* hotel.
+ Very clean everywhere
+ Staff were extremely friendly and helpful and went above and beyond to help
+ Excellent amenities, especially the dive centre
+ Food was nice
+ Pools were great
+ Buggy service was useful
+ Good location for a variety of activities
+ WiFi coverage was excellent
- On site retail could be improved
- TV was unreliable (this didn't matter to us much)
- No labelling of food allergens: The buffet at Dapur was nice however limited for Gluten Free travellers. They did not have GF pasta and could not make GF crepes. There also seemed to be a big lack of understanding regarding cross contamination/GF. When I asked on the first day what was suitable for me, a chef came out and pointed at a few dishes saying "maybe" and shrugging. I was pretty much left to guess. They did make me GF pancakes/waffles for breakfast however this took a long time to arrive. One chef (Mi?) was really good and actually told me I couldn't have the GF waffles due to cross contamination despite being given them the day before by a different person. I did get sick once after eating something that was "maybe" GF (it wasn't!)
Overall, we enjoyed our stay
Reviewed on Jul 9, 2025