Surfleet Lows Tours

Really welcoming and friendly staff along with modern facilities which made our experience superb

The apartments are well decorated and designed, very modern and sleek. The complex is very much a work in progress and therefore works start in the morning from 8am. This could be disturbing, as the noise does travel. The photos of the communal spaces were not accurate for the building we were in, these looked like the opposite building, not sure if we did or didn't have access, as we never tried our fobs there. Please note that parking can be purchased via Ringo app for £6 per 12 hours. So no need to book and pay in advance, as the apartments suggested we did. The service level was good, although we booked a 2 bedroom and received a message a few days before check in to offer a refund or two 1 bedroom apartments, as the apartment we booked was unavailable due to emergency maintenance. Again, this was communicated and we agreed to take the 2 apartments, as we had plans for our trip. Overall I would stay again, although it is a fair distance from the pier, so would again need to drive.

The stay was lovely and the hotel and all the staff were fantastic. The breakfast and evening meals were cooked to perfection a the location of the hotel ideal. I recommend a visit to anyone.