Title: Opera Suites - Self Check-in Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Opera Suites - Self Check-in Opera culture surrounds travelers at this self check-in property just steps from Vienna State Opera and the magnificent Hofburg Imperial Palace ## Photo gallery for Opera Suites - Self Check-in ![Lobby - Opera Suites - Self Check-in (Vienna)](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/71dcc9b8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated - Opera Suites - Self Check-in (Vienna)](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/29760064.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Opera Suites - Self Check-in (Vienna)](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/d598808b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Opera Suites - Self Check-in (Vienna)](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/db9eb833.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Opera Suites - Self Check-in (Vienna)](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/abca8e38.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Opera Suites places visitors in Vienna's cultural heart with practical conveniences. On-site shopping and a grocery/convenience store are available, while WiFi keeps travelers connected. Express check-out ensures hassle-free departures after exploring nearby landmarks. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Feb 11 - Feb 12](https://www.expedia.com/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 12 - Feb 13](https://www.expedia.com/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Comfort Double Room, 1 Bedroom ![Comfort Double Room, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/b041fd95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Private bathroom - 215 sq ft - Sleeps 2 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Small Single Room ![Small Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/3da1607e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Single Room ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Private bathroom - 108 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Classic Double Room ![Classic Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/3ded9b7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 8.8 Excellent 9 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Private bathroom - 161 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ### View all photos for Superior Double Room ![Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2660000/2651000/2650988/29760064.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Hypo-allergenic bedding - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Queen Sofa Bed OR 2 Twin Beds and 1 Queen Sofa Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88490000/88488300/88488251/d2332d89_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Almanac Palais Vienna Innere Stadt - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 329 reviews $337 nightly $380 total Mar 2 - Mar 3 Total with taxes and fees [](https://www.expedia.com/Vienna-Hotels-Almanac-Palais-Vienna.h88488251.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=178316&destination=Vienna (and vicinity)&destType=MARKET&latLong=48.21311,16.36434&searchId=1155ba3f-d3f2-47c5-95e8-7e03369d443a&top_cur=USD) Ad ![Family Room, Multiple Beds, Courtyard View | Minibar, in-room safe, desk, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/80000/78100/78034/656a7004_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points Flex by Sheraton Vienna Hauptbahnhof Wieden - 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More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-Opera-Suites.h2650988.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVienna-Hotels-Opera-Suites.h2650988.Hotel-Information) ## About the neighborhood Located in Innere Stadt, a neighborhood in Vienna, Opera Suites - Self Check-in is in the entertainment district and near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. House of Music Museum and Karlsplatz Stadbahn Station are also worth visiting. [Visit our Vienna travel guide](https://www.expedia.com/Vienna.dx178316) [View more Pensions in Vienna](https://www.expedia.com/Vienna-Pensions.d178316-aaPensions.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.20383%2C16.37039&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WBm2YrPAFxDnTnMh7JaBC6NiLyI=) Kaerntner Strasse 47, Vienna, Vienna, 1010 ### What's nearby - ![Vienna State Opera featuring interior views and heritage architecture as well as an individual femail](https://images.trvl-media.com/place/503222/9520a7e3-bdc5-427e-b74f-99cd89eba7cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Vienna State Opera 2 min walk \- 0.1 miles - ![Hofburg Imperial Palace showing chateau or palace, heritage architecture and a city](https://images.trvl-media.com/place/503215/7e29c443-c4cc-4496-976b-fc267eefa7ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hofburg Imperial Palace 2 min walk \- 0.1 miles - ![Really nice place](https://images.trvl-media.com/place/3704/6aa63195-e229-4bde-999b-c6e6ba458d66.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Spanish Riding School 6 min walk \- 0.4 miles - ![Stephansplatz featuring a city, heritage elements and a church or cathedral](https://images.trvl-media.com/place/508748/ce5d9049-8de7-48ff-9648-7aba44480f0b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Stephansplatz 6 min walk \- 0.4 miles - ![St. Stephen\'s Cathedral featuring landscape views, night scenes and a city](https://images.trvl-media.com/place/503226/25e79580-f281-4168-a0a7-816baa9babdd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Stephen's Cathedral 8 min walk \- 0.5 miles ### Getting around - Oper-Karlsplatz Tram Stop 3 min walk - Vienna Mitte Station 17 min walk - Vienna International Airport (VIE) 26 min drive ### Restaurants - Café Sacher 1 min walk - Gerstner K. u. K. Hofzuckerbäcker 1 min walk - Café Mozart 1 min walk - Starbucks 2 min walk - Plachuttas Gasthaus zur Oper 1 min walk ## About this property ### Opera Suites - Self Check-in Upscale pension near Vienna State Opera Close to Hofburg Imperial Palace and Spanish Riding School, Opera Suites - Self Check-in provides a grocery/convenience store, shopping on site, and more. Guests can connect to free in-room WiFi. Other perks at this pension include: - An area shuttle, express check-out, and ATM/banking services - A front-desk safe, an elevator, and smoke-free premises Room features All guestrooms are individually furnished, and include comforts such as air conditioning and bathrobes, as well as perks like free WiFi and desk chairs. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 80-cm flat-screen TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Building design](https://images.trvl-media.com/lodging/10000000/9320000/9316900/9316801/c17ae0d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Pension Stephansplatz I Self Check In Innere Stadt - Free WiFi - Air conditioning - Housekeeping 8.8 Excellent 541 reviews $132 nightly $149 total Feb 15 - Feb 16 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=9316801&PinnedHotelID=9316801&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12270000/12264700/12264690/fb055ec3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pension Suzanne Innere Stadt - Free WiFi - Air conditioning - Housekeeping 9.0 Wonderful 341 reviews $139 nightly $157 total Feb 24 - 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Air conditioning - Breakfast available 9.4 Exceptional 1,000 reviews $166 nightly $188 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=3089668&PinnedHotelID=3089668&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1120000/1110900/1110884/d435a18b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HiLight Suites Hotel Landstraße - Free WiFi - Air conditioning - Gym - Breakfast available 9.0 Wonderful 812 reviews $130 nightly $147 total Feb 22 - Feb 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=1110884&PinnedHotelID=1110884&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=2650988&PinnedHotelID=2650988&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2650988,9316801,12264690,86935877,2528101) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Area shuttle (surcharge) up to 2.8 km - 24-hour train station pick-up shuttle (surcharge) ### Things to do - Shopping ### Family friendly - Grocery/convenience store - Soundproofed rooms ### Conveniences - ATM - Grocery/convenience store - Safe at front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible train station shuttle - Elevator ### More - 1 building - 2 floors - Built in 1900 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 80-cm flat-screen TV with cable channels ### Food and drink - Electric kettle - Espresso maker - Minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking Information provided by the property may be translated using automated translation tools Guests who do not receive their access codes 24 hours prior to check-in should call the hotel directly. ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention A car is required for transportation to and from this property ### Property is also known as Opera Suites Opera Suites Motel Opera Suites Motel Vienna Opera Suites Vienna ## Frequently asked questions ### Is Opera Suites - Self Check-in pet-friendly? ### How much does it cost to stay at Opera Suites - Self Check-in? ### How much is parking? ### What time is check-in at Opera Suites - Self Check-in? ### What time is check-out at Opera Suites - Self Check-in? ### Where is Opera Suites - Self Check-in located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Opera Suites - Self Check-in Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.8 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 384 8 - Good 245 6 - Okay 47 4 - Poor 13 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Jennifer Mar 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully decorated and an excellent location. ##### Jennifer Stayed 1 night in Mar 2025 ### 8/10 Good #### AEYSHA Apr 29, 2025 Liked: Cleanliness, staff & service, amenities Great location. Easy check in and access. Apartment was spacious but old and need upgrade. ##### AEYSHA Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Jeannette Jun 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very charming room Perfect location to visit. But not great view from the windows for our room. ##### Jeannette Stayed 7 nights in Jun 2024 ### 8/10 Good #### Lauren May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location. There was an issue with the door lock, but otherwise good for our short stay. ##### Lauren Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Saeideh Dec 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is as good as it gets. Definitely a great value at the price. ##### Saeideh Stayed 2 nights in Dec 2023 ### 8/10 Good #### Arman Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Average but enough It is hard to find. We passed infront of hotel many times at midnight but the name of hotel was hard to see at nights. Room is clean enough. Bed springs are so soft and walls are thin. The list was so small that only one person can fit. Hotel is placed in center, this is perfect. I liked the place. ##### Arman Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Bruce and Jackie Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In The Center of The Action In the middle of everything just like we wanted. Super easy self-check-in instructions. Exactly as we expected. ##### Bruce and Jackie Stayed 2 nights in Jun 2025 ### 8/10 Good #### Laurel Oct 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was very accommodating in our room request. Quiet rooms in the back of the property. Very close to metro and trams ##### Laurel Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### James Jan 18, 2024 Liked: Staff & service Excellent, quiet location in the city. Well appointed, late room. The check in process was super easy. ##### James Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Cheryl Jul 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We greatly enjoyed staying at Opera Suites. The location is fantastic to get around Vienna and enjoy the many things to do. What a treat to have the beautiful furnishings to match the time period of the building. Thank you for this innovative hotel and the treats you provide for us, the guests. ##### Cheryl Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Julia Dec 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent spot with main attractions in walking distance. Used as one night oversleep with short visit around the city. We used close by bounce luggage storage, right behind the State opera, while checking out from the appartment, that gave us extra time to visit Hofburg. ##### Julia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Tyler Aug 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot. Love the self check in and having door codes instead of keys is great. The AC is AMAZING. Also violin buskers will sometimes play outside and you can open windows and listen. ##### Tyler Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Shelley Aug 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities The positives: A nice, spacious, quiet room in a fantastic location! The negatives: We found it impossible to communicate with the hotel. We sent several emails asking if it was possible to store luggage but got no response. It is strictly check in at 3, check out at 11. ##### Shelley Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Karen Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location was very convenient to shops, restaurants, and transportation. ##### Karen Stayed 4 nights in Oct 2025 ### 8/10 Good #### yelena Sep 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location, quiet, keyless access, good shower. ##### yelena Stayed 3 nights in Sep 2022 ### 8/10 Good #### Richard Patrick Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Facecloths not provided. Shower was tiny. Otherwise excellent ##### Richard Patrick Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Yamila Jul 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel. Near everything ##### Yamila Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Sebastian Aug 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A gem of a find This is an amazingly convenient hotel within the Stephenplatz megaplex. It is affordable, clean, and easy to access. ##### Sebastian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Maria Christina Jun 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love everything about it. ##### Maria Christina Stayed 1 night in May 2024 ### 10/10 Excellent #### Stephen Jul 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect! Wonderful place in a fantastic location. Just be sure to read the self check in info closely so that you are prepared since there is no one on site. ##### Stephen Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Signe Dec 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel! Very cute little hotel in the centre of Vienna, we highly recommend. Staff was very friendly and serviceminded (we only saw them on the day of arrival as they were preparing rooms, but we knew how to reach them if necessary). Room was perfect - located away from the streets, very quiet. Spacious bathroom. It looks exactly as in the photos on the website. Perfect combination of cost and location for us. ##### Signe Stayed 3 nights in Nov 2022 ### 10/10 Excellent #### Richard J Jan 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous service ! Location of the accommodation is first class . The service is second to none. There was a problem with the heating in the room, which couldn’t be fixed straight away . We were offered to change the room, which was fabulous . We were treated by people who were extremely friendly and efficient , thank you , we will come again . ##### Richard J Stayed 2 nights in Jan 2023 ### 4/10 Poor #### Verified traveler May 26, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### No staff, no luggage storage The hotel and Hotels.com should clearly state beforehand that this hotel do not have any staff at the location and that the hotel is unavailable to receive any luggage in advance of checking in. ##### Verified traveler Stayed 1 night in May 2024 ### 8/10 Good #### Nicole Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a fantastic location for museums, palaces & gardens in the southern part of the inner city. Supermarkets are also in walking distance. Don't be alarmed if you can't find the door at first as it's tucked away. Look for the FasTest clinic & it's a couple of doors to the right. The only negative was the elevator as it's small. Two adults & two large suitcases won't fit. ##### Nicole ### 6/10 Okay #### Verified traveler May 18, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### A decent option for the right travelers.... Great location and a decent room. But lack of front desk, no visible staff, no food options - and problems with the key mid-stay would cause us to try somewhere different next time. Both times I called the 24 hour phone line for help it went to a recording that told me to send an email. Not great service. When I tracked down staff, they were great...just no way to reach them! ##### Verified traveler Stayed 5 nights in May 2023