Title: Palais Rathaus by Welcome2Vienna Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=3704&destination=Vienna%2C+Austria&selected=22113847&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Palais Rathaus by Welcome2Vienna ## Photo gallery for Palais Rathaus by Welcome2Vienna ![Interior entrance - Palais Rathaus by Welcome2Vienna (Vienna)](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/24554a68.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment (Cleaning Fee Included) | View from room - Palais Rathaus by Welcome2Vienna (Vienna)](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/a857b400.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (Cleaning Fee Included) | Living room | Flat-screen TV - Palais Rathaus by Welcome2Vienna (Vienna)](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/2edf07a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (Cleaning Fee Included) | Living room | Flat-screen TV - Palais Rathaus by Welcome2Vienna (Vienna)](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/334dddb7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment (Cleaning Fee Included) | 2 bedrooms, individually decorated, individually furnished, desk - Palais Rathaus by Welcome2Vienna (Vienna)](https://images.trvl-media.com/lodging/23000000/22120000/22113900/22113847/d908f65a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Close to Vienna Christmas Market and Spanish Riding School, Palais Rathaus by Welcome2Vienna has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 6.0 ### Entire apartment 2 bedrooms2 bathroomsSleeps 41076 sq ft ## Popular amenities - Kitchen - Free WiFi ## Add dates for prices Check-in Check-out Travelers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Palais Rathaus by Welcome2Vienna This smoke-free apartment building features free WiFi in public areas. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like 2 bathrooms and a dining area. Housekeeping is available once per stay. Guest accommodations at this apartment offer coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Vienna apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay. ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - Children stay free (see details) - Free crib - High chair ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Microwave - Oven - Refrigerator - Stovetop ### Bedrooms - 2 bedrooms - Bedsheets provided - Free rollaway/extra bed ### Bathroom - 2 private bathrooms - Free toiletries - Hair dryer - Shower - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Work spaces - Laptop workspace ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Housekeeping available once per stay ### Location highlights - In a historical district - Near a metro station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - Individual decor - Individual furnishings ## Similar properties ![Apartment, 1 Bedroom | 1 bedroom, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/109000000/108210000/108204100/108204072/e5bb320c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Apartment Schotten Vienna Innere Stadt - Washer - Free WiFi - Soundproof rooms [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=108204072&PinnedHotelID=108204072&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/20000000/19840000/19831100/19831086/c121f009.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heart of Vienna Luxury Residence Innere Stadt - Kitchen - Free WiFi - City view - Microwave 8.0 Very Good 3 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=19831086&PinnedHotelID=19831086&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/103000000/102910000/102903300/102903292/e17cfb4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Schottenbastei City Apartment Vienna Innere Stadt - Grocery/Convenience store [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=102903292&PinnedHotelID=102903292&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio, City View | Street view](https://images.trvl-media.com/lodging/36000000/35080000/35073300/35073280/6ddcc20a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vienna Studios Innere Stadt - Kitchen - Free WiFi - City view - Microwave 6.8 3 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=35073280&PinnedHotelID=35073280&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/19000000/18630000/18627000/18626943/419e8ff7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heart of Vienna Apartments Innere Stadt - Kitchen - Free WiFi - Microwave - Living/Dining area 7.6 Good 4 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=18626943&PinnedHotelID=18626943&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/20000000/19840000/19831000/19830970/9ac64ebc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heart of Vienna - Apartments Innere Stadt - Kitchen - Free WiFi - City view - Microwave 8.0 Very Good 4 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=19830970&PinnedHotelID=19830970&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Triple Room, 3 Bedrooms, Non Smoking, City View | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/20000000/19160000/19158400/19158319/b9baf5fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sweet Living City Center Innere Stadt - Kitchen - Free WiFi - Air conditioning - Outdoor Space [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=19158319&PinnedHotelID=19158319&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Apartment, 1 Bedroom, City View | 1 bedroom, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814486/063c943f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Apartment Vienna Innere Stadt - Kitchen - Pet friendly - Free WiFi - Air conditioning 4.0 1 review [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=17814486&PinnedHotelID=17814486&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/20000000/19900000/19896400/19896343/88e9868c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heart of Vienna Homes Innere Stadt - Kitchen - Free WiFi - Microwave - Living/Dining area 8.0 Very Good 1 review [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=19896343&PinnedHotelID=19896343&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34030000/34028900/34028812/27935ccc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### My City Apartments - Prime Location Innere Stadt - Kitchen - Free WiFi 6.6 8 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=34028812&PinnedHotelID=34028812&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=22113847&PinnedHotelID=22113847&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22113847,108204072,19831086,102903292,35073280) ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Late check-in fee for check-in between 10:00 PM and 2:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests must contact this property at least 1 week in advance to make check-in arrangements. ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Smoking Smoking is not permitted ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 250 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 10:00 PM and 2:00 AM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### Property is also known as Palais Rathaus Welcome2Vienna Apartment Vienna Palais Rathaus Welcome2Vienna Apartment Palais Rathaus Welcome2Vienna Vienna Palais Rathaus Welcome2Vienna Palais Rathaus by Welcome2Vienna Vienna Palais Rathaus by Welcome2Vienna Apartment Palais Rathaus by Welcome2Vienna Apartment Vienna ## About the neighborhood Located in Innere Stadt, a neighborhood in Vienna, this apartment is near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. [Visit our Vienna travel guide](https://www.expedia.com/Vienna.dx178316) [View more Apartments in Vienna](https://www.expedia.com/Vienna-Apartments.d178316-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.21026%2C16.36238&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4S_A3jDZIxvpKADpHk-oFkRgrZA=) Löwelstr 12, Vienna, 1010 ### What's nearby - ![Hofburg Imperial Palace showing chateau or palace, heritage architecture and a city](https://images.trvl-media.com/place/503215/7e29c443-c4cc-4496-976b-fc267eefa7ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hofburg Imperial Palace 3 min walk \- 0.2 miles - ![The city hall of Vienna - Wiener Rathaus (Neues Rathaus) in 4K UHD widescreen](https://images.trvl-media.com/place/553248633928452584/a29bd322-fd33-44e0-9b21-4d76942dfcc8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rathausplatz 3 min walk \- 0.2 miles - ![Vienna SEO Image Uploads](https://images.trvl-media.com/place/553248621563232834/6b0aba0b-c313-48d4-95ee-000a8ee5622c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Vienna Christmas Market 5 min walk \- 0.3 miles - ![Really nice place](https://images.trvl-media.com/place/3704/6aa63195-e229-4bde-999b-c6e6ba458d66.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Spanish Riding School 6 min walk \- 0.4 miles - ![St. Stephen\'s Cathedral featuring landscape views, night scenes and a city](https://images.trvl-media.com/place/503226/25e79580-f281-4168-a0a7-816baa9babdd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Stephen's Cathedral 10 min walk \- 0.5 miles ### Getting around - Rathausplatz/Burgtheater Tram Stop 3 min walk - Vienna Franz-Josefs-Station 4 min drive - Vienna International Airport (VIE) 28 min drive ### Restaurants - Café Central 4 min walk - Café Landtmann 2 min walk - Restaurant Vestibül 2 min walk - Vapiano 6 min walk - CaffèCouture District 1 5 min walk ## Frequently asked questions ### Is Palais Rathaus by Welcome2Vienna pet-friendly? ### How much is parking? ### What time is check-in at Palais Rathaus by Welcome2Vienna? ### What time is check-out at Palais Rathaus by Welcome2Vienna? ### Where is Palais Rathaus by Welcome2Vienna located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palais Rathaus by Welcome2Vienna Reviews ## Reviews All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.com/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 0 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 7.0 Cleanliness ### 7.0 Amenities ### 6.0 Staff & service ### 6.0 Property conditions & facilities ## Reviews ### 6/10 Okay #### Verified traveler Jul 25, 2019 Liked: Cleanliness Disliked: Amenities A/C did not work in one room. It was also hard to reach property owner ##### Verified traveler Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveler Feb 13, 2019 Liked: Amenities Disliked: Cleanliness Amazing location, great view, quiet and close to everything. Apartment is spacious and very light. TV and WiFi work great. However, these are probably the only benefits of the place. Speaking about negatives: - Apartment itself is quite dated and needs repainting. - Bathroom smell - there is a distinctive and unpleasant smell from both of the bathrooms. It spreads to bedrooms which makes them not very comfortable place to sleep. - Radiator/heater in the living room is extremely noisy – we had to resign from using it since it was very loud. As a result, we were not able to regulate temperature in the dining room. - Tableware were not clean – we had to wash everything before using any of the plates, spoons or pans (had food residue from previous guests). - There are small red ants (pharaoh) in the kitchen and bathrooms. We were very surprised to find them in our breakfast bread and as a result our children did not get their usual breakfast. Also, at the moment we do not know if they were also in bedrooms and if they infiltrated our luggage. This potentially could mean that we brought some of the ants to our home – an unwanted souvenir from Vienna. These issues makes it difficult for us to consider a new stay in this apartment or recommend it to anyone else. ##### Verified traveler Stayed 3 nights in Feb 2019