Xi'an Castle Hotels

"Very nice place, staff was excellent and great location"

"The staff was excellent and went out of their way to make our stay great. Especially Jennifer Zhang and Mandy Wang. The way they helped me I assumed they were managers. But, found out they are not, but they sure should be. "

"Great location a lot of shopping great service will recommend this hotel"

"Great experience "

"Perfect location next to food and attractions!! "

"Clean looking room, spacious, felt up to date. The negatives – despite non smoking room it stunk of cigarettes, had to open balcony doors – not ideal in February. Secondly, when arrived staff tried to say we had booking for two single twin rooms, despite clearly booking stating twin DOUBLE rooms – So either they are lying at the point of booking or staff at check-in are lying . Eitherway not what expect from this tier of hotel and left a sour taste in the mouth before holiday has started. "

"Nice comfortable room nice staff."

"It’s at a good location ."

"Very helpful front desk staff and courteous lobby personnel. Large comfortable bed. The room cleaning staff also do a great job. There is complimentary access to a swimming pool, jacuzzi, sauna and steam room. The breakfast selection is large and of excellent quality."