小巽他群岛高尔夫假期

Difficult to describe. After first night we were rating this one or two stars - our arrival experience was awful and the restaurant staff made us feel very unwelcome. We were so tense the waves crashing beneath us on the cliffs kept us awake rather than relaxing us. We planned to Just say away from hotel for as much of the time as possible. The next day was much better and with the staff on duty going the extra mile and we relaxed and enjoyed the facilities after all and slept well. It is a beautiful hotel such a shame our stay was made uncomfortable by difficult staff

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Sanctoo villas is beautiful accommodation and the people there are wonderful. We stayed for three nights in total and stayed in the “llama room”. I’m not sure what classification of room this is as it’s not actually what we booked. Word of caution. We booked a family suite and included the ages of the children in the booking (6 and 9) and were charged as such. When we arrived the suite has one bed and we were expected to sleep in one bed with the four of us. There was a sofa they offered to put a sheet onto at an extra charge but this wasn’t suitable. We paid to upgrade our room in the end but this would have been a real problem if that wasn’t available. Other than that, the zoo is great, the pool is lovely and the grounds are beautiful and well kept. The lemur apartments were a real treat. They are in the zoo so you are right in with exotic birds, lemurs and a wallaby. A real treat (be prepared for an 0600 wake up call though from the animals. This room specifically) The chef is awesome. The food was beautiful. Everything we ate was of high quality and there are a good few children’s options. The serving and reception staff are a credit to the hotel and our girls loved talking with them. It’s billed as a 5 star hotel and there are some minor bits that stop that. Can’t charge to room, they do a 3for2 beer offer, we ordered two but didn’t see the offer and they didn’t make us aware charging for 2 with no third. In room drinks average etc.

1.我朋友在入住的隔天拉的一塌糊塗所以掛著請勿打擾的牌子，飯店員工有關心她，而且最後我們出去吃晚餐時還主動問要不要幫我們清房，非常棒 2.如果是有包早餐的，請別擔心，早餐menu上的價錢是給沒包早餐的人看的，可以盡情點 3.飯店佔地很大，建議至少住2晚，而且我個人經驗是早餐吃完可以飽到晚上，所以待在裡面一整天都沒問題 4.飯店防蚊乳液超貴，建議沒事就擦一下防蚊

飯店不論服務人員或餐廳值班人員都極致友善，適合各種類型的旅遊。非常推薦！

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