Sovereign Island Golf Vacations

Check in was easy and communication was very good. The proximity location was great. Easy walking to numerous restaurants and Coles supermarket. The problem was the unit was very unclean and dusty. The fridge was dirty and still had someone’s leftover icecream in the freezer. Someone’s toothbrush was still in the bathroom draw and the toilets were not cleaned. Urine behind the toilet seat. The small rubbish bin and toilet brushes were rusty and the surface was peeling off the bin. We stripped the bed to put the sheets in the washing machine and we were horrified at the state of the mattress. Huge urine stains. Every surface was dirty in this particular unit. We notified the reception staff of our concerns. She said next time if we found a problem they would see if another room was available. It’s not her fault it’s the units owners that need to be looking at what they expect paying customers to be happy with staying there. We certainly will not return to these units.

10/10 experience

Great stay. Big thanks to Renee for her hosting.

Clean and very well maintained

Clean room always. Staff were nice and helpful loved my stay here.

The staff are amazing very nice people. The location was excellent. The parking was easy that they gave us except one small problem which was the cleaning. The room wasn’t as clean as we would like when we moved in and when they came to clean halfway through our stay, they still didn’t clean properly. Didn’t vacuum came in clean the bathroom lots of dust everywhere and the beautiful big windows were filthy. That was my only problem. The cleaners didn’t do quite a good enough job.

10/10 experience

Clean room always. Staff were nice and helpful loved my stay here.

Check in was easy and communication was very good. The proximity location was great. Easy walking to numerous restaurants and Coles supermarket. The problem was the unit was very unclean and dusty. The fridge was dirty and still had someone’s leftover icecream in the freezer. Someone’s toothbrush was still in the bathroom draw and the toilets were not cleaned. Urine behind the toilet seat. The small rubbish bin and toilet brushes were rusty and the surface was peeling off the bin. We stripped the bed to put the sheets in the washing machine and we were horrified at the state of the mattress. Huge urine stains. Every surface was dirty in this particular unit. We notified the reception staff of our concerns. She said next time if we found a problem they would see if another room was available. It’s not her fault it’s the units owners that need to be looking at what they expect paying customers to be happy with staying there. We certainly will not return to these units.

Excellent facilities and loctaion