希腊适合儿童的假期

Breakfast was great, room clean

Fabulous hotel with lots of amenities in a good location

Basseng, strand, rom, underholding etc var bra, men maten var overhodet ikke bra. Vi var på resorten i 1 uke, og IKEA sin mat er flere nivåer over det som serveres på Kiani Beach Resort.

We stayed at the hotel for 7 nights, 2 adults and 2 kids. The cleaniness of the room was frankly appalling. We had duvet with blood stains (not ours, obviously) for multiple days. We raised complaints to hotel and the answers we received (by 3 different people) included: 1) laundry was done by an external company so it was not their problem. 2) they proposed to just change the beddings and acted like nothing happened. 3) when we ask for partial refund / form of compensation we were told we could not get anything directly from them because we booked the stay via Expedia (I doubt that was true). It is a shame really - Mar-Bella was an otherwise great hotel with excellent facilities, good restaurants, decent selection of activities, however the experience was largely ruined for us by this incident, especiall by the attitude the staff dealt with reasonable complaints.

At the beginning when we booked this hotel and read the reviews and had a little bit worry about the smelly cause it is pets welcomed. But when we lived in, totally don’t need to worry about it. The hotel staff are very kind and polite. Thumbs up.

Basseng, strand, rom, underholding etc var bra, men maten var overhodet ikke bra. Vi var på resorten i 1 uke, og IKEA sin mat er flere nivåer over det som serveres på Kiani Beach Resort.

Fabulous hotel with lots of amenities in a good location

We stayed at the hotel for 7 nights, 2 adults and 2 kids. The cleaniness of the room was frankly appalling. We had duvet with blood stains (not ours, obviously) for multiple days. We raised complaints to hotel and the answers we received (by 3 different people) included: 1) laundry was done by an external company so it was not their problem. 2) they proposed to just change the beddings and acted like nothing happened. 3) when we ask for partial refund / form of compensation we were told we could not get anything directly from them because we booked the stay via Expedia (I doubt that was true). It is a shame really - Mar-Bella was an otherwise great hotel with excellent facilities, good restaurants, decent selection of activities, however the experience was largely ruined for us by this incident, especiall by the attitude the staff dealt with reasonable complaints.

At the beginning when we booked this hotel and read the reviews and had a little bit worry about the smelly cause it is pets welcomed. But when we lived in, totally don’t need to worry about it. The hotel staff are very kind and polite. Thumbs up.

Basseng, strand, rom, underholding etc var bra, men maten var overhodet ikke bra. Vi var på resorten i 1 uke, og IKEA sin mat er flere nivåer over det som serveres på Kiani Beach Resort.

Fabulous hotel with lots of amenities in a good location

Just perfect and staff is so friendly and happy to sort out your issues!

Basseng, strand, rom, underholding etc var bra, men maten var overhodet ikke bra. Vi var på resorten i 1 uke, og IKEA sin mat er flere nivåer over det som serveres på Kiani Beach Resort.