Shoshone Plains Pet-friendly Vacations

Cozy and quiet. Nice for a relaxing stay.

Large comfortable room and comfortable bed.

Booked a suite thinking we were only getting the king bed but found out we got an additional room with 2 twin beds! We took this trip as a couple with our 1 1/2 yr old and didn't need it but will book again in the future with our two high schoolers when they're on a break. The property was super quiet, the view was outstanding, the fireplace and included firewood was a great touch but the firewood was very difficult to light since it wasn't good "burning wood". Parking was never a problem and close enough to the door to get all the luggage in. The washer/dryer with included detergent was a great plus for extended stay since our 1.5 yr old had some accidents and we were able to re-wear clothing we wore before. The commute to town where many choices of dining/fast food/shopping was short although felt a bit longer due to driving down the windy, kind of steep road down to the main road (glad we took the 4x4 truck). Although it seemed a bit dated, the shower had enough nice hot water and pressure. We booked this after cancelling our reservations with Snake River Lodge after learning all their amenities were not usable due to construction and we'd have to go to their sister property to share with all of those guests (without a substantial discount)....and I'm glad we did.

Hotel is amazing, and we truly enjoyed our stay. The property itself is beautiful, the atmosphere is luxurious, and the staff were always kind and attentive — a true 5-star experience in many ways. However, the management could handle things better. Our main issue was that we booked a Grand Teton Suite, which was important to us as we were celebrating our anniversary. That specific suite was priced about $300 more per night — over $1,000 extra for the stay with taxes and fees — but we were given a Vista Suite instead. When we raised our concern, we were told that the suite we were in was a Grand Teton, which we later confirmed with other staff was NOT true. We were promised a room change, but it never happened, and the issue was never followed up on. It wasn’t about the room itself — all the suites are lovely — but about transparency and honesty. We felt fooled — it was obvious that the room faced a completely different direction and was not the one we had booked and paid extra for! It’s disappointing to feel misled, especially at a five-star property where you expect the highest level of professionalism. Aside from that, everything else about our stay was wonderful.

Superior and Private. Not crowded, personable!

The staff, property and food were 5 star. I am looking to stay there again the next time I am in Jackson, WY.

Need more places to eat after hours

Need more places to eat after hours

Large comfortable room and comfortable bed.

Hotel is amazing, and we truly enjoyed our stay. The property itself is beautiful, the atmosphere is luxurious, and the staff were always kind and attentive — a true 5-star experience in many ways. However, the management could handle things better. Our main issue was that we booked a Grand Teton Suite, which was important to us as we were celebrating our anniversary. That specific suite was priced about $300 more per night — over $1,000 extra for the stay with taxes and fees — but we were given a Vista Suite instead. When we raised our concern, we were told that the suite we were in was a Grand Teton, which we later confirmed with other staff was NOT true. We were promised a room change, but it never happened, and the issue was never followed up on. It wasn’t about the room itself — all the suites are lovely — but about transparency and honesty. We felt fooled — it was obvious that the room faced a completely different direction and was not the one we had booked and paid extra for! It’s disappointing to feel misled, especially at a five-star property where you expect the highest level of professionalism. Aside from that, everything else about our stay was wonderful.

Clean room and good staff

This property is right downtown Jackson. Not new but very clean. You can hear the upstairs neighbors walking around and flushing the toilet. You can also hear the road noise outside.

This was a great stay! The room was clean, the bed was very comfortable and the location is great. Relaxing on your own private porch area is so nice. I would stay here again!