Valparaíso Pet-friendly Vacations

Staff was excellent. Room could be improved

Staff were exceptionally helpful. Great location. Room was well presented & clean. Breakfast was good & staff attentive. Also options for dinner were great. Would definitely stay here again & recommend to others visiting Santiago.

Estuvo excelente !. Solo nos hubiera gustado que tuvieran una caja con pañuelos desechables y tanto el.shampoo como el jabón fuerin insuficientes. Faltó servicio de.limpieza en domingo.

Hotel Boutique Castillo Rojo was a perfect stay for 3 days in Santiago. The staff was so attentive and helpful. They remembered my name right away and always checked in to see if there was anything they could do to make my stay better. I stayed in a newly renovated room, which was fantastic. The breakfast was also great. It is around a fairly bustling area, so there can be some noise at night, if you are a light sleeper.

Every staff member was friendly and went above and beyond, especially the doormen/ guest service agents. I,would definitely stay again at this wonderful Hotel.

clean room, very well located

The swimming pool was a disappointment to me. It is located at ground level next to the entrance. It opens into the bar area. Maybe ideal for pool parties and such like but not for a business traveller like me. Having said that I saw no-one using it when I was there. Gym was ok on level 2 - not same level as pool and not connected. But the hotel itself is modern, clean and very good

Good hotel in Santiago,clean and staff were friendly.

Staff was excellent. Room could be improved

This was a 10/10 stay!! The hotel is beautiful and the staff are SO friendly and attentive. The rooms are so nice and the rooftop pool/restaurant is beautiful. some of the best service I’ve received.

Hotel Boutique Castillo Rojo was a perfect stay for 3 days in Santiago. The staff was so attentive and helpful. They remembered my name right away and always checked in to see if there was anything they could do to make my stay better. I stayed in a newly renovated room, which was fantastic. The breakfast was also great. It is around a fairly bustling area, so there can be some noise at night, if you are a light sleeper.

Very quaint hotel, though the rooms need a tad update and tlc (tender loving care). The lobby and surrounding very neat, but then the rooms need update

Everything was good. The breakfast was great.

Staff was excellent. Room could be improved