17-Mile Beach Tours

I arrived as part of a group of about 25 persons. The check-in process was chaotic and it seems that the Front Desk did not adequately resourced itself to efficiently deal with new arrivals. There is really no excuse for this, since they would have had prior notice of arrivals. The property is a dated and it was evident that they working to maintain and improve the looks. My room was the standard one. I loved the location just north of the Front Desk. However, the AC was leaking, there was a leak under the sink, possibly one of the flex hoses. The BEST part of the stay was the FOOD. Absolutely outstanding food at all three meals. Great variety of choice, well prepared stuff and sufficient in quantity and quality. Given that Antigua is the home of black pineapple, the servings were substandard but mangoes more than compensated for that lack. One MAJOR missing dessert was Ice Cream!! Imagine no ice cream. The property needs an Ice Cream dispensing machine so it can be available 24/7. The beach was outstanding. The sand and sea were world class. Greatest risk of staying at the hotel: You will gain a kilogram or two.

Overall we had a great experience. The rooms were clean and well-maintained. We stayed in a Gauguin Suite, which felt more like a private villa than a hotel room. Having a secluded backyard and plunge pool was a huge plus and made the stay feel very intimate and relaxing. The beach is absolutely beautiful and easily one of the resort's biggest highlights. The food was surprisingly good. Since meals are made to order rather than sitting under heat lamps at a buffet, everything tasted fresh and well-prepared. The drinks were ok, although pretty much what you'd expect from an all-inclusive Caribbean resort. That said, this is not the type of resort you come to if you're looking to party. Galley Bay is all about relaxation, reconnecting with your significant other, and enjoying a slower pace of life. The evening entertainment is usually a live band playing music rather than the typical high-energy resort productions. Everything is very low-key and laid back. One thing to note is that the resort itself is fairly small. You can walk from one end to the other in about 10 minutes, which we liked but if you're looking for a massive property with endless activities, this may not be the place. My only real criticism is that some of the staff seemed a bit uninterested at times. Nobody was rude but we didn't experience the exceptionally warm service that many Caribbean resorts are known for. We didn't notice many guests tipping, so unlike other places the staff is not tip motivated.

Everything was great including customer service everywhere but rooms don’t get clean daily. Food was delicious at all restaurants except at Rasta beach grill.