“The staff is very attentive and customer focused. Whatever questions or concerns we had were promptly answered. They couldn’t have been nicer. I would definitely rebook this hotel when retuning to Palermo. ”
“The staff is very attentive and customer focused. Whatever questions or concerns we had were promptly answered. They couldn’t have been nicer. I would definitely rebook this hotel when retuning to Palermo. ”
“We booked 2 double bed room and they gave us one room that squeezed in a double bed and a bunk bed that left us no space to walk or open the luggage. The other room is bigger but hey I only booked a double bed room, not a double bed, a bunk bed, and one folding single bed. Anyways, the reception told me they gave the other double bed rooms to other people and have no correct rooms for us. We had to all squeezed into the bigger room for 2 nights.
The reception is rude and not even understand……
“We booked 2 double bed room and they gave us one room that squeezed in a double bed and a bunk bed that left us no space to walk or open the luggage. The other room is bigger but hey I only booked a double bed room, not a double bed, a bunk bed, and one folding single bed. Anyways, the reception told me they gave the other double bed rooms to other people and have no correct rooms for us. We had to all squeezed into the bigger room for 2 nights.
The reception is rude and not even understand……
“good location, near the central station. it is convenient to take the bus or train to other cities. It is located in the main district where a lot of historical sites and restaurants could be found.”
“good location, near the central station. it is convenient to take the bus or train to other cities. It is located in the main district where a lot of historical sites and restaurants could be found.”
“The location was great! It was centrally located but the room was totally quiet, even when it was busy just down the street. The room was comfortable, with a lot of seating options. They secured us an airport shuttle for our very early flight, which was amazingly convenient! The only drawback for this property was the shower, which had very low water pressure and little hot water.
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“The location was great! It was centrally located but the room was totally quiet, even when it was busy just down the street. The room was comfortable, with a lot of seating options. They secured us an airport shuttle for our very early flight, which was amazingly convenient! The only drawback for this property was the shower, which had very low water pressure and little hot water.
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“We had a wonderful stay at this hotel. Our apartment had two bedrooms with beautiful view from the private terrace. The hotel has excellent location in the old town and all attractions are within walking distance. Breakfast was great with many options. Our room was kept clean and tidy all the time. Fanny the manager and all the staff were very attentive and helpful and made our stay very enjoyable. We highly recommend this hotel.”
“We had a wonderful stay at this hotel. Our apartment had two bedrooms with beautiful view from the private terrace. The hotel has excellent location in the old town and all attractions are within walking distance. Breakfast was great with many options. Our room was kept clean and tidy all the time. Fanny the manager and all the staff were very attentive and helpful and made our stay very enjoyable. We highly recommend this hotel.”
“It's a nice hotel near the harbour and the city centre can be easily reached by public transportation or car. Staff is very helpful and friendly, spoke good English, as well. A buffet style breakfast had a good variety of food, in overall it is proportional with It's price and star rating. Actually its beach is a small cliff which is probably not suitable for swimming, however it's beautiful. In summary, we had a really positive experience as a family with a 13 years old boy. If in the area……
“It's a nice hotel near the harbour and the city centre can be easily reached by public transportation or car. Staff is very helpful and friendly, spoke good English, as well. A buffet style breakfast had a good variety of food, in overall it is proportional with It's price and star rating. Actually its beach is a small cliff which is probably not suitable for swimming, however it's beautiful. In summary, we had a really positive experience as a family with a 13 years old boy. If in the area……
“Superb location. Easy walk from the ferry and into the main eating/shopping/historical centres. Very good, helpful staff. They let us leave our bags there on the day we checked out, as we had a very late flight in the evening. Fun decor and a spacious room. Lots of great places to eat very close.
Two small niggles, the shower leaked over the floor, didn't seem so bad on the first day but got worse. Not really a problem for us but a mess for the staff. They provide a kettle and tea and coffee……
“Superb location. Easy walk from the ferry and into the main eating/shopping/historical centres. Very good, helpful staff. They let us leave our bags there on the day we checked out, as we had a very late flight in the evening. Fun decor and a spacious room. Lots of great places to eat very close.
Two small niggles, the shower leaked over the floor, didn't seem so bad on the first day but got worse. Not really a problem for us but a mess for the staff. They provide a kettle and tea and coffee……