West Acres Vacations from $460

Staff support was exceptional. Special thanks to Aariyah Kaur for her actions in solving our problems.

Great place. Loved the room. We we returned

There was a bad smell in the hallway, and when we first got in, there was a extension cord plugged into our room that was connected to another room. My son unplugged it because it was super hot. That's a fire hazard and not sure why it was connected to our room. Overall, the location is convenient to fast food or restaurants but not sure if we will stay there again.

The lobby area is nice and smells clean, but the rest of the hotel needs some major TLC. The elevator flooring needs to be replaced and it didn’t smell the best. The room carpeting was sticky to the point where we wore our shoes or socks at all times. The backing on the desk chair was almost completely torn off. The sink and tub were slow to drain. Hole in wall in room, picture missing but nails still there, one of the 2 beds were broken, so it didn’t support the mattress. Both mattresses need to be replaced. Baseboard by the tub fell off and was just lying there, light fixture above the sink was burnt out. Our tv quit working, but staff did come up and had to reboot the tv. They said the smart tv was old and wasn’t compatible anymore with the tv service so they have to reboot them on a regular basis. It was like the maintenance team or company had been on strike for many months! They definitely need to set aside some of their customers room rental money for repairs and upgrades. It’s getting pretty ran down. Probably won’t stay there again and I don’t have extremely high hotel expectations.

Property clean, large room