President Hotel
South Beach
per person
Dec 6 - Dec 12
found 1 day ago
Roundtrip flight included
Atlanta (ATL) to Miami (MIA)
8.4/10 Very Good! (2,812 reviews)
My husband and I stayed the night before our cruise, we were unaware of the breakfast as we needed a voucher to get the breakfast, we were rudely turned away by the breakfast server he was going to the next guest , as we were already brushed off by the front desk lady by only saying the breakfast is $13 but not properly providing all information such as we needed to purchase the voucher from her , she left us thinking we could just pay the breakfast server to find out that wasn't true. The desk associate tried to blame me by saying I didn't tell her I wanted to buy them , I worked front desk for over 7 years and would never treat a guest like she did us providing half the information which was poor communication also to make the guest feel it's their fault, instead of brushing customers off to the side provide all needed information that way they don't have to approach the desk again . It was just horrible and she saying $13 as if we couldn't afford the breakfast.
Suggestion: When asked about the breakfast or upon checking in tell the customer the breakfast is or is not included and it will be $13 per person.
Reviewed on Oct 12, 2026
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