Is Hotel Casa del Arco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa del Arco?

This property doesn't offer parking.

What time is check-in at Hotel Casa del Arco?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa del Arco?

Check-out is at 11 AM. Late check-out is available for USD 45.00 (subject to availability).

Does Hotel Casa del Arco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40.00 per vehicle applies.

Where is Hotel Casa del Arco located?

Located in Historic Center, this bed & breakfast is steps from Central Park and Antigua Guatemala Cathedral. Santa Catalina Arch and La Merced Church are also within 10 minutes.

Hotel Casa del Arco Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveler

Apr 30, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my second time and I had a great experience...everybody so nice

Stayed 5 nights in Apr 2019

8/10 Good

Josué

Mar 30, 2019

Liked: Cleanliness, staff & service, room comfort

Best location

Great location, good breakfast but the room and bathroom is very old, staff is never there most of time … but I would stay there again

Stayed 4 nights in Mar 2019

10/10 Excellent

Dennis

Mar 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Feb 17, 2019

Stayed 2 nights in Feb 2019

6/10 Okay

gerhard

Feb 16, 2019

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Tolle Lage, Zimmer so la la

Das Haus ist klein(5 Zimmer), die ,Zimmer sind klein, das Bad ist sehr renovierungsbedürftig. die Lage ist super. Für diese Qualität ist es überteuert

Stayed 4 nights in Feb 2019

10/10 Excellent

Stephanie

Jan 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estadia!

Staff muy amable y acomodadores. Muy limpio y buenísimo locación cerca de todo.

Stayed 1 night in Dec 2018

10/10 Excellent

Loema, Indianapolis,IN

Nov 27, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is great because its in the heart of Antigua...also its quiet and the staff is very helpful.. I recommended

Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Sep 22, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Man finner mye bedre til samme pris!

Dette hotellet ligger flott plassert midt i byen. Vi hadde et stort familierom som lå i 1 etg ut mot en liten bakgård. Terrassen på taket var koselig, og der ble det servert frokost. Vi så kun 1 annen gjest den uken vi var på hotellet, på grunn av lavsesong. Vi spurte om vi kunne få et brød stykke til, men fikk beskjed om at det ikke var mulig. Hun som laget frokost forklarte oss at vi fikk det vi hadde valgt ut i fra menyen. Etter en stund fikk vi allikevel mer brød. Lite hyggelig frokost personal. I resepsjonen sitter det til tider en ansatt, fikk god hjelp av henne til å skrive ut en billett. De snakker ikke engelsk, men bruker Google translate. For samme pris som vi betalte for dette rommet, kunne vi istedenfor lagt på mye flottere hotell. Vi gikk rundt og spurte om pris.

Stayed 7 nights in Sep 2018

6/10 Okay

M, NY

Aug 29, 2018

Disliked: Staff & service, property conditions & facilities

All staff couldn’t speak English. So it was inconvenient.

Stayed 3 nights in Aug 2018

6/10 Okay

Gerardo

Jun 5, 2018

Estancia tranquila

El hotel es pequeño, y sin sorpresas. Mi calificación es un 7 porque considero que hay pequeñas cosas que mejorarían el aspecto y funcionamiento del hotel. A nuestra llegada no había puertas abiertas, hubo que tocar el timbre y considero que en el día debería de estar siempre abierto considerando que su entrada esta después de la venta que se encuentra ahí al parecer es un café.Servicio: amables hasta donde sea posible considerar, a nuestra llegada la habitación no estaba lista 12 md, pero nos recibieron las maletas y nos las ubicaron. El cuarto: la cama no era matrimonial sino la unión de 2 individuales, así que no era muy cómodo del todo. Creo que pudieran ubicar tv's mas grandes para el espacio, la iluminación creo que es suficiente y tradicional. El baño se ha hecho un esfuerzo por acomodarlo, la cortina móvil y blanda es una buena opción para que no se vea pequeño, tenia artículos de higiene suficientes para la jornada, servicio y lavamanos en buenas condiciones, doy crédito que ese lavamanos de vidrio cuesta mantenerlo presentable y lo tenían bien cuidado, lo único es que las manecillas transparentes de la ducha presentan deterioro, y la ducha en si esta en condiciones de cambiarla y desde hace mucho tiempo con moho lo cual es desagradable y necesita atención. Tendría que haber host 24/7 sin duda, dar la imagen de falta de autoridad no da confianza en tu estadía. Por ultimo debería de definirse en plataforma si comprar esta sera balcón o no, fue decepción.

Stayed 1 night in Jun 2018

8/10 Good

Viva.Viajante

May 31, 2018

Liked: Cleanliness

Location is very good--right on one of the main tourist area streets (5th) and very close to the central parque or to walk up to La Merced. Room (one king bed) was adequate, but only window was to the patio terrace. The terrace had its own couch/chairs tables for breakfasts and to hang out. Breakfast was good and included. One drawback is that the reception person is not in attendance most of the day, so if you have questions, etc, not always available (although were nice and helpful when they were there).

Stayed 1 night in May 2018

10/10 Excellent

Tracey

May 13, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Antiguan Hotel!

Great location, spotless rooms, awesome breakfast and great service!

8/10 Good

Verified traveler

Apr 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

C'est un bel Hôtel, la chambre était prope et l'hôtel est dans une bonne endroît de la ville

Stayed 1 night in Apr 2018

10/10 Excellent

Sarah A

Mar 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

OTAVIO AUGUSTO

Mar 27, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PROPRIETARIA É 10 !!

Show de bola ...Dona super simpática é portuguesa ! Tratamento VIP !! Adorei!!

10/10 Excellent

Jennifer, United States

Feb 5, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the heart of Antigua

We needed a room for four adults. We were assigned a great room with two double beds, a set of bunk beds and a couch/futon. We had plenty of space. Some of the staff did not speak English (and our Spanish is very limited) but we were able to communicate fine. We were close walking distance to restaurants, ATMs, the park and shopping. We would stay here again!

Stayed 3 nights in Feb 2018

8/10 Good

Alfredo

Feb 4, 2018

Liked: Cleanliness, staff & service

Excelente opción para una visita a Antigua

Magníficamente ubicado en pleno centro de Antigua Guatemala, Hotel Casa del Arco es una excelente opción, con muy buena relación Calidad- Precio. Su personal, amabilísimo (como en general todo el pueblo guatemalteco). Su recepcionista, una joven muy bien dispuesta, nos ayudó en todo, siempre con una sonrisa. Incluso dispuso que nos sirvieran un desayuno fuera de horario, ya que íbamos a hacer un tour a Chichicastenango que salía muy temprano. El hotel es sencillo, pero la eventual falta de confort, es superada con creces por la excelente ubicación y buena disposición de su personal. Muy recomendable.

Stayed 2 nights in Jan 2018

10/10 Excellent

Karina

Jan 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location. Excellent staff. Best in Antigua

The location couldn't be more perfect right between the plaza and and he arcs/church. Looks like it was the main street of town as well. And it closes to traffic on the weekends which makes it so lively. They have a bar downstairs which is convenient for getting a drink but never had problems with noise. The staff is amazing, shot out to the front desk Jessenia, she is so helpful! The included breakfast was DELICIOUS and in a beautiful terrace. The service was fast and effective. We would leave in the morning and come back shortly and to our surprise our room had already been cleaned. They were fantastic. I'd definitely stay again if in Antigua.

Stayed 3 nights in Jan 2018

10/10 Excellent

Janet

Jan 21, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely staff, delicious breakfast, and clean!

My elder son and I stayed here for a week and we would do so again without hesitation. Centrally located on 5th Avenue, you can walk out into Antigua or relax in the quiet and tranquility of this clean and friendly bed and breakfast. With only five rooms, the common area easily became either our expansive personal patio with shade and sun or a friendly family area to mingle with other guests. The breakfasts were a delight and Ana’s warmth and her skills contributed to a perfect start to each day with a delicious, full breakfast along with her smile. Our room was simple, but clean. The comfortable beds with comforters, hot showers, cable tv complete with CNN International and ESPN International, and the helpfulness and friendliness of all the staff gave us an inviting home for the week. My son and I both loved it and were sad to leave!

Stayed 7 nights in Jan 2018

10/10 Excellent

Mar, Costa Rica

Jan 16, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y buen desayuno

La ubicación es estratégica, el desayuno es delicioso, la atención es súper buena son muy amables, las habitaciones son muy cómodas. Desde la habitación jaguar teníamos vista del arco y del volcán desde el balcón.

Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveler

Jan 12, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Right in the heart of Antigua! It is perfect location to walk anywhere! The room was a great size and the bed was so comfortable! Definitely recommend staying here! It was hard sometimes as no one was on reception much when we stayed here. So trying to organise a breakfast box before our tour one morning was difficult and also trying to organise a transfer home was hard and left to the last minute. But apart from that a great place to stay.

Stayed 7 nights in Jan 2018

6/10 Okay

Araminta

Dec 23, 2017

Liked: Staff & service

Cute little place but you are paying for location rather than quality of the rooms. Enjoyed the communal seating area and the breakfast was fine. While the location is its best asset it also makes it noisy as 5th avenue is a popular street for late night revellers. There are better options for this price range IMO

Stayed 1 night in Dec 2017

10/10 Excellent

troy, Saskatoon, sk, canada

Dec 15, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location and hospitality

Booked this room and asked if they could do something special for my wife and I as it was her first time back to guatemala since she moved to Canada 26 years ago and also happened to be our wedding anniversary. Well when we walked in the room there were rose petals everywhere and a very nice note and petals spelling out "te amo" on the floor. I may have been more surprised than her and she didnt even know i had notified the hotel prior about anything. Very friendly staff and sorry we only had a single night there but we had traveled to many other locations in guatemala and no hotel was as good as this one. Will definitely book this hotel next time we go. Can't say enough about it.

Stayed 1 night in Dec 2017

10/10 Excellent

REGINA

Oct 23, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención para coordinar nuestra llegada y traslados.

Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Oct 22, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very well located, excellent breakfast, good price, mostly clean... average noise isolation and bathroom need improvements.

Stayed 1 night in Oct 2017

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